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November 2023 by Ken Leebow
They ordered a part on Wednesday and car was fixed on Thursday. Pricing was significantly better than Lexus. They also gave good advice for replacing my tires. Will be going back for all my Lexus service.Service: General repairs & maintenance
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October 2023 by Alexander Martin
We bought our 2006, 200k mile Sequoia at the end of last year and were looking for a good local mechanic we could trust. I’ve taken the Sequoia to Craig Automotive 3 times this year for various repairs and maintenance and all 3 times I’ve been impressed with the workmanship, honesty, speed, and cost of this shop. They are personable and always able to get us on their schedule in a reasonable amount of time, and 1 very involved repair (SAIS for those who know) was completed quickly and for a fair price. Every time I’ve had an appointment they’ve made sure to thoroughly explain the repairs that were done when I come back to pick up my vehicle, in a way that dealerships and other shops I’ve used don’t (showing me failed parts that were taken off my vehicle and going into depth about what could have caused the issue). That level of communication and honesty with the customer is something I value very highly and will keep me coming back to Craig Automotive.
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October 2023 by LeVaughn Madison
OUTSTANDING CUSTOMER SERVICE & AFFORDABLE PRICINGThis guy is the best in the area by far!We appreciate you Craig !!Services: General repairs & maintenance
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October 2023 by Tom Andre Real Estate - Atlanta
If you only Toyota, you should take it here! Great place for a Toyota.
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August 2023 by Bruce k Bowles
Was having a friend pick me up after dropping my Highlander off for routine maintenance. Her car was having trouble getting started. They looked at her car right away, diagnosed and replaced her battery immediately, and we were on our way. Appreciated that so much.
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August 2023 by Zack Orr
Fantastic Toyota/Lexus specialists. Always do a great job!Service: General repairs & maintenance
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July 2023 by Keenan Eugenio
A little different from all the other reviews, but I just bought a 1997 Lexus LS400 from the owner, Tom, who had the car listed for sale. It was as described and well serviced since the mid 2000s from the shop. Communication and negotiation was timely and fair. I’m in the auto industry and you see a lot of these guys are burnt out, jaded, and just overall bitter about automobiles. I get it. It’s a thought industry. However, talking to the owner, he was enthusiastic and still had a jovial air of happiness about him when talking to him about Toyotas, Lexus, and even classic Mercedes. These guys care. The shop was clean and orderly as well and they knew their stuff when I had somewhat esoteric questions about my new LS400. These guys are the real deal. You want someone who loves the brand working on your Toyota. Bring your cars here!
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November 2022 by James LeBlanc
Steve at Craig did the most honest thing…..told me my problem was with my tires, he referred me to a tires shop, and charged me nothing. I’ll be bringing my Lexus and Toyota there from now on.Service: Auto maintenance
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October 2022 by Kristin White
We literally only buy Toyota/Lexus so that we can use Craig Auto for our car care. They are phenomenal. Honest, fair, personable and fully capable.
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October 2022 by Patricia Leiner
They ordered my part. Steve fixed it in no time. Very nice people.
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September 2022 by krrd77
Solid, stand up dudes that are honest and hard working. Brought my last 4 cars to Tom and the boys and will continue to do so.
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July 2022 by George Welborn
They have been servicing my Lexus for years. They areas nice and trustworthy as you will ever find. I would Not trust my car to any other group.
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January 2022 by Benjamin Neville
These guys get the job done. Always take care of my Tundra.
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January 2022 by Sheldon B.
Been taking my cars there for about 10 years. Incredibly honest and knowledgeable!! The 2 most important characteristics I look for. Tom and Steve are AWESOME.
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November 2021 by Keith Grogan
My car was taken back immediately and the work performed within minutes. Very knowledgeable and friendly staff.