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February 2024 by Sara H.
John is an expert in his field. He explains everything and lets you know what to expect when repairing or sizing your jewelry. I told his daughter what I was looking for and she went to the back and brought out a ring exactly as I described. She offered to make one to my specifications if I wanted to customize. They are very honest and knowledgeable.
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February 2024 by Eddy N.
We had the pleasure of needing to replace a diamond that came out of my wife's wedding ring and they were very knowledgeable and helpful. Since the initial visit have us on a couple more occasion and alway trust worthy.
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February 2024 by Chris K.
Made it right I appreciate the extra effort to make me happy Thanks for your work John
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August 2023 by Ashley Lattimore
They do good work, but their attitude is terrible. If you come here and you’re an African-American, expect John to be short & rude to you. You will see the difference of how he treats his Caucasian customers versus his black customers. I simply asked questions, I even said hello and I’m the only one who said thank you. He said nothing at the end of my service. I will never come back here because despite the fact that they do a good job with my Jewelry, their attitude I can do without.
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August 2023 by Domonique Mitchell
Well, I got the battery in my Michelle watch but got it back with scratches on the face and on the back of the watch. When I mentioned it, they had a ton nothing but reason why it could not have been them. Crazy thing is that their main repeated reason was that it was not new. As if that is a reason why there are scratches on my watch that were not there when I dropped it off. The man who fixed tried to talk to me about the entire process of fixing or repairing a watch. I don't need to know the process. With all due respect, that is why I pay people to do the process.I do not recommend this place for service or repair needs. I can't speak to their products but I can say they will not get any more of my money. $10 for a watch battery was more than they deserved with the service they provided.I do recommend you take pictures of items you plan on taking to them. Hopefully, this does not happen to anyone else. However, it is better to be safe than frustrated.
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August 2023 by SS M
Great jeweler with fair prices. Happy to have met John and sure my will too!
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July 2023 by Michael B.
John is the nicest and most honest person you will ever meet. He has made several pieces of jewelry for me over the years. Can't recommend him enough. Glad to have him in the community.
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July 2023 by Fran S.
I dropped in Dorton within the last hour before closing on the day before a holiday and do you know what....I was treated with respect, kindness and the willingness to take the time to install all three of my watches with the batteries I needed. That was am amazing to me because most folks would have said that the earliest I could pick the up would be on the next business day they opened after the holiday was over. Not Dorton, they were just gems to make such a great offer but because I worked in retail and I am just not that selfish I thanked them for the gracious offer and said I would be more than happy to pick up those watches at a later date and not to rush. The day after the holiday was over I returned and I was promptly greeted and waited on. I was glad that I was also remembered and my watches were completely restored with new batteries. Dorton is an amazing store with lots of beautiful jewelry but most importantly the quality of customer service was excellent. I highly recommend Dorton and I will gladly return in the future.
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June 2023 by Eric Fish
Great selection, GREAT PRICES, Fantastic service , Extremely warm and personal attention with no rush....Extreme Personal caring
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June 2023 by Barry Peterson
Great family owned business! Always my first choice in town.
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April 2023 by Theresa B.
Excellent knowledge and service whether purchasing my silver, changing watch batteries or buying a ring. This family business makes you feel right at home!
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April 2023 by Zoe
Wonderful folks that work here! We had a great time shopping for wedding rings and highly recommend!
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March 2023 by Andrew S.
My wife's birthday was coming up and she has been dying to get her rings cleaned and polished and I looked up DortonCo and they were just down the street. I popped in to see if they did cleanings and luckily they do. They turned it around in less than 24 hours and they were able to fix a ring of sentimental value to myself as well! They were extremely professional and really really nice! Highly recommend them for your jewelry needs!
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October 2022 by Yvonne Tallent
Some the the nicest people I’ve met here in Marietta. Thank you for your excellence in taking care of my needs.
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October 2022 by Bedford Johnston
Very welcoming very professional very down to earth great prices on services I’m not saying how little it cost to get jewelry service because I don’t want everyone to discover my little secret ?? Seriously you have to give this place a shot they are wonderful
