-
March 2024 by Martin Anderson
Very easy rental experience at this location. Kenzie and Taylor (I think were their names, one was new, and the other was a manager?) were so helpful and easy going. I look forward to renting from this location in the future.
-
November 2023 by Fundrail Quimbley
This place always answers then hang up and never lets anyone know that they are busy and to call back later. Most Unprofessional location I ever dealt with.
-
September 2023 by Taylor Horton
Mr.Juan and Mr.Devin are amazing! They helped me the whole way. If i could leave a tip i would leave a big one! Thank you!
-
March 2023 by Barbara F.
Please do yourself a favor and do not do business here. A representative by the name of Kenzie called the police on a black customer for asking valid questions concerning his booking. We all know how badly this could have ended. Enterprise, please do better and train your employees on the importance of cultural competency. This is unacceptable.
-
September 2022 by Brandon Cole
The experience from start to finish with this company was terrific. It was very easy to reserve the van online, and picking it up was a cinch and fast. The condition of the van I rented was excellent. It was cleaned very well before I got it and the tires were balanced which makes a huge difference. I had never used Enterprise truck rental before this, but will definitely use them again in the future if I need to rent a truck and would recommend them to anyone in need of a nice rental. Kenzie and Ryan make a great team at this location, they’re terrific.
-
May 2022 by Ben Greenwood
Dealt with Ryan at this location. Exceeded my expectations with customer service. Had a small problem with a previous rental and he went above and beyond to make it right. Very helpful.
-
December 2021 by Shaniece Bradley
Ryan is GREAT! He helped me in a bind and I really appreciated his great customer service. He spoke with me over the phone and answered Al my questions about the truck rental, even went and measured the dimensions for me. If all rental companies had reps like Ryan the rental car business would be a better place! Thank you for all of your great help!
-
December 2020 by Allen S
Ryan was amazingly helpful in getting us the van we needed to move my aunt. They were expecting a brand new van which was perfect and even though it was in high demand, he held it for a day so we could have it for the weekend. The van itself rode well and did all we needed it to do.Note to renters: Side visibility is not great but the convex mirrors and backup camera were a huge help.I could not have been more pleased with the courtesy and attention we received from the team at Enterprise.
-
November 2020 by Glenda Jamison-Perry
Ryan was very professional and knowledgeable. My experience was outstanding. They were awesome. I would definitely recommend Enterprise Truck Rental.
-
November 2020 by KRISTEN LANDER
Very helpful and professional!
-
November 2020 by Dean Crow
This location is good unlike a couple others I won't name in this review
-
September 2020 by Shawn Vaughan
They do not know how to run a business here. We made a reservation on Monday for a truck to haul our camper. We called in multiple times finally talked to Zach he said he had one coming in Wednesday so it would be ready Friday for pick up. I went to pick up Friday at 12 because we had to have it back 12 on Saturday or keep the whole weekend. He was not at the store and told me the truck wouldn’t be in til 4. So I’m rushing trying to figure out what to do because I have to go to work at 4. he then calls and leaves a voicemail that he contacted the person renting to make sure they would be back by 4 and they wanted to extend it so unfortunately he wouldn’t have a truck for us. Apparently it doesn’t matter if you have a reservation and how far ahead you call you won’t get what you need.
-
September 2020 by Jamey Mulling
If you ever need to rent a truck, you should go see Ryan Burrell at this location. I have rented trucks from him at least half a dozen times and he has been extremely helpful each and every time. Outstanding customer service!!! AAA+++++
-
August 2020 by Charity Woods
This place is great, Ryan totally saved my day last week and I will be renting from them often from now on.The vehicle was great and I was able to leave my own vehicle inside their gate until pick up, which really helped me out.I highly recommend this facility.
-
July 2020 by Nicholas Adams
I’m a huge Enterprise fan, but this branch is not a very good representation of the brand. If reliability is important to your business, do not depend on these individuals. My business needed an extra rental pickup truck this last weekend. I reserved one weeks ago because the need was critical. I called a day ahead to make sure everything was still ok. When I called, Ryan told me that they cancelled my reservation via email the previous day. He said that they couldn’t get their hands on a pickup. When I asked why, he said “People just really needed a pickup this weekend. It was unexpected.” I asked him, “Why did you not hold one because I made the reservation weeks ago?”He said because I didn’t have the right insurance information on file. No phone call. Just, “Well I tried to email you yesterday”.I will never depend on Enterprise again.
