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March 2024 by Phil
I always love the Hook & Ladder!
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February 2024 by eq6222
Good food. A bit pricey for large.
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December 2023 by Clint Pope
The food was awesome and the service was quick. So delicious.
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December 2023 by Michael D Roy
Did not get anything. Does not have Muffuletta like in Atlanta?
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December 2023 by Kenny Owens
First time to ever eat here was the best sub sandwich I've ever
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November 2023 by Joan Myers
Hard workers!! Order always ready and
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November 2023 by Martin Burrow
The location is not great, but it is easy to get to. Staff is the winner here, they are friendly and conversational.
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August 2023 by Chris Via, JBGoodwin REALTOR
No. Just no. I waited 30 min for two salads and one large sub. At no point was there any acknowledgement of the long wait or apology for it. The food was good, but definitely not worth waiting that long for.
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July 2023 by Frank C.
Always a solid decision for a quick lunch. I just wish they would bring the sauces back. All of the ones I have been to don't do the sauce rack since Covid came. I would go here over other sandwich shops for the sauces and now they don't do that any more. I think it's going to hurt their business in the long term. When I asked they said no one ever says they want the sauces but I think that's fake news. Do better.
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July 2023 by Stacy S.
Worst service. Only 2 other customers and it took 20 minutes to make a sandwich after the 7 minutes it took to get the order correct. Don't waist your time.
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June 2023 by Jayy Money
I came up to the front counter while 3 men were preparing sandwiches. I was never greeted nor did they ever ask what I wanted and or needed.
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May 2023 by James Mckinney
I have used this place multiple times, same story everytime. Great sandwiches but not so friendly employees.
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April 2023 by Jane H.
Nothing beats a good hook and ladder. And this location did not disappoint. Only reason not giving 5 stars is it took longer than usual to receive my order... but it was a Sunday lunch "rush" so I can understand.
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April 2023 by Abigail Ryan
Never experienced such awkwardness at a restaurant. The poor boy behind the register looked terrified of me. The man who made our sandwiches took 30 minutes to do so. He also had a very obvious staring problem. It was uncomfortable. Do not recommend. All over weird time.
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April 2023 by Eric Morrisey
This was the slowest store ever, there were 5 people working there and one person in front of me and it still took 30 minutes for them to make my sandwich. I don't understand how it takes so long.The owner also bad mouths the Queen of Hearts business -- calls them Queen of Junk. Said it in front of me as if I don't shop there? Weird. But I've seen their sandwiches at Queen of Hearts open houses, so, why bad mouth a business that support them? That's the type of place this is. They don't really care if you support them or not.And some fake "Guest Services" person replies all aghast to the bad reviews as if they've never stepped foot in the store. If they did, they'd see the store's formula is: 4-5 employees + 1 hour = 2 sandwiches.