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February 2024 by Lily Broome
The staff was very friendly. I only went in with the intention of a flat repair, but my tire was shredded and I needed a new tire. The front office staff did an amazing job explaining this to me and explaining any costs associated with the new tire. Overall, it was a great experience!
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January 2024 by Nicole Webb
Very professional, and quick! They had great communication throughout the time of them repairing my truck. Will definitely be returning soon for a alignment!
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January 2024 by Jawdat Abdullah
Firestone ordered the wrong part and gave that to a tech that made the problem worse, the tech locked the parking brakes of my car and couldn't figure out how to undo that, they told me that they would get a rental and didn't. The next day they said that would jerry rig and ZIP TIE my brakes unlocked so I can take the car back, then the tech lied to me and said that it was fine while the car gave a constant WARNING beep whenever the car went over 5 MPH. They had already started charging me or I wouldn't have gone back. After 7-8 years, firestone is never getting my business again.
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January 2024 by Alexci Love
Was able to go in an hour before close to handle a tire repair. Everywhere else closed at 6. Super convenient for a quick repair!
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January 2024 by Matthew Blake
Quick. Great value for the money, and I trust the guys working there.
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January 2024 by Suzanne Niemeier
Very friendly and answered my questions I had. Service was completed in a timely manner a well
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January 2024 by Leah Zammit
Furious. Made an Appointment for an oil change.. Arrived on time ( early). Learn one hour and twenty minutes into oil change that they don’t have the necessary filter. Inquired as to why and first guy told me that they used the last one yesterday. I stated that they should have gone first thing to get more. Second guy told me that they don’t get them until customer shows for appointment— huh? What?? Probably shouldn’t go to a tire place for an oil change despite their identification as offering “complete auto care”.
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January 2024 by J STAMPS
I HAVE GONE THERE FOR YEARS AND THEY ALWAYS KEEP MY CARS RUNNING PERFECTLY WITHOUT EXPENSIVE PRICING..
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January 2024 by Ryan Cariaco
This location provides fantastic service. The employees are always very friendly and the business is well run. Extremely responsive and does great work. Thank you!
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December 2023 by Chaz P
Firestone fixed my flat tire quickly and at a reasonable price. While they were doing it, I had them rotate my tires as I change my own oil. I was lucky and got it at a promotional price, though the regular price is also very reasonable.This was only my second time to Firestone. I don't recall why I went there previously, it was many years ago, but I do recall that one of the mechanics really went out of his way to help me, beyond just fixing something. Great experience.
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November 2023 by Doug VanOrsdall
While traveling through Georgia back home, I ran over a piece of metal that got in my tire. I came into thisFirestone store about 15 minutes before they were closing. The manager could not have been any nicer, she got my car fixed and had me back on the road within 30 minutes.If you're anywhere near Merchants Walk in East Cobb , and you need to buy tires or tire repair, this is the place to go. Thank you for a wonderful experience Donita and Firestone!
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November 2023 by Adam Korzen
Tire defective after less than 200 miles but it’s “not covered” despite no collisions or hazards. Stay far, far away from this company, for your own sake.
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September 2023 by jaydalec1
Love this place and the staff. I’ve been going here since I moved to the area about 7 years ago. Efficient and honest, they will tell you when you really need work done or if you can wait a while.
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September 2023 by aimee lampkins
Came in to check my break pads and tried to tell me my 2 year old tires were rotting and needed all new ones. From looking at the other reviews this place should obviously be closed…
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July 2023 by Renee
Amanda is amazing is such a hard worker. She’s honest and a very hard working. I’m going to be upset when god promotes her. Thank you for everything and your honesty Ms shaver
