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January 2024 by LeRoy Fogle
We were very pleased with the results of our decision to have Fleming Flooring furnish and install carpeting throughout our home. The installers were very efficient, professional and tidy. They were very careful in moving our furniture and placing back, once the carpet installation was complete. I would highly recommend Fleming for anyone with flooring needs.
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November 2023 by t
no star is the best, this company dose the worst work uses anybody off the street to do their installing. they do not stand behind their product or the final install. dishonest company. use at your own risk and loss of spent money
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October 2023 by Shola Oyekan
Fleming Flooring installed the entire floor of our newly constructed home in conjunction with Chris Busby of Church Street Design and Build of Marietta, and in the end, it was a disappointment. Of course, it started okay because they showed us their various materials but in the end, after they got paid, the work was rather bad in some areas, and they were dishonest with their contractor.The entire staircase in our house squeaks. They attempted to fix it once but it is still squeaking.The tiled floor in our bathroom has a hump in the middle of the room. It is one of the most bizarre tiling errors I have ever seen, especially by a professional, and appears that they did not use a leveler during the installation, or else the error could have been easily avoided.Their warranty lady, Kimberly, called me twice in July to schedule a visit to my home and I returned her call 3 times after her second call but they emphatically told their contractor that I had never returned their call, which is untrue and dishonest. Instead of attempting to reach me after they misinformed their builder, they stuck to their false story and they have failed to reach out to us since then. This is an issue that should have been resolved in 2021.
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September 2023 by Ashley Broughton
We stopped in here to look at the LVP flooring because we needed something waterproof (just like the LVP signage in the store says it is) and when the girl working here asked why we wanted LVP we said it was because we’ve tried laminate before and had issues and then she proceeded to talk down to us with a MAJOR attitude as if we were stupid and tell us how it’s not waterproof. We’ve purchased flooring from here in the past, as have several of our family members. Needless to say, we walked RIGHT OUT. Will never be coming here again and don’t recommend it to anyone unless you want to be belittled and talked down to. We were in the store for less than a minute and she copped an attitude with us for no reason. If this is how you want to treat your customers, you shouldn’t be in business.
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March 2023 by Richard Campolmi
We have had Fleming install carpeting in both our old house and new house over the years. They always do a first rate job. They are also very helpful in selecting the right carpet for a particular location; LR, DR, BR, stairwell, porch, etc.
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March 2023 by Brandon Bowman
EDIT: Fleming did come through from a timing perspective, but I still had to settle on the carpet of style and color. I dont like "having to settle" on anything, especially when I try to be Johnny On the Spot and have to settle because someone else in the process is the reason, but such is life sometimes I suppose. They did good work and were in and out quick. Overall I would recommend., but if they reserve carpet for you, you need to make sure your carpet doesnt end up like mine did and their reservation not actually reserve the carpet you want!As a Commercial General Contractor I attempted to do business with Fleming but found their communication, customer service and timeliness to be unacceptable. I tried to use them for a small office renovation and they reserved carpet for me, forgot to tell me the reserve was only valid for 24 hours, lost the carpet, have been trying to reach them to pay for the project and cannot even get a call back to find a replacement carpet nor to take my money to book the work. As a GC and homeowner, I would not consider them for any type of project. Very frustrating experience and wasted my time. Their incompetence will likely delay my project and cost me thousands of dollars.
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February 2023 by Fran Lamb
If my husband and I could give Fleming Flooring and their staff, Russ, Eliza-Kate, Pam and Monica, 25 stars for great customer service, we definitely would!! We had a great experience with our purchase with the help of these people. Their kindness, flooring expertise, and consideration to us was ourstanding.
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January 2023 by David Hazelip
Our 4 year old carpet (installed by another company) had lumps in the Master Bedroom. Fleming sent 2 hard working men and had it looking perfect in no time. They moved all our furniture and put it back.
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December 2022 by Kimberly Lazenby
From the initial showroom visit, to measure, sales discussion and install of carpeting in several rooms of our main level, we could not be more pleased. Will definitely be using Fleming again in the future.
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November 2022 by Dante M
Ordered some carpet from them via the text system. We had a miscommunication on the row of carpet to be ordered. When we went to pick up the carpet it was the complete wrong color from a different row. We had been promised a series of resolutions none of which included a refund, store credit, or the right carpet when it was all said and done. To be honest they made our purchase seem insignificant and to not care how it affected business with our customer who we wanted to provide with accurate carpet. We Are disputing with our bank for the 3rd time on this charge hoping to get value for the money we spent. I have to say use a mom and pop smaller business that values ALL of there customers not just the bigger ones.
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October 2022 by Trina Phillips
They improperly installed the luxury vinyl flooring in my basement and had to return to redo the floor. When the second crew came to install the flooring correctly, they discovered a hole in our wall that the first crew had placed a table in front of to hide. Now no one from Fleming flooring will return my calls and text about fixing my wall.
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October 2022 by Tomas R Aloisio (Managing Member)
I refer all my clients to Fleming I remember them near the Sprayberry shops. I usually find my materials here for my specialty work. As a highly qualified installer myself. I am confident to say you will get a great installation here as well. Keep up the great work! Thanks again Pam for the long standing support you give me and my clients. Signed Marietta's Superb Handyman.
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October 2022 by Anna K
We have had great experiences with Fleming. We used them for our office carpets, and our short term vacation rental floors. Years later, they are all doing well. Therefore, we went to them when it was time to do our basement. I appreciated the great assistance that I received when I showed up at the store. All has gone well and we recommend them!
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October 2022 by Don Rich
Great price and fast, great work! They were able to get to it quicker than expected. Their good work and quality helped me sell my house quickly.
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October 2022 by Geri Conlon
The salesman Russ and the installers were great! I highly recommend Fleming! I love my new carpet!
