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February 2024 by Misty Schleusner
Too crowed
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January 2024 by Blend Sairany
Excellent customer service and very friendly staff.
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January 2024 by Diana Pickard
Came to purchase a game and personel shut the store down for over an hour. The sign on the door says they will be back at 5:17 pm. Me and a huge group of people waited pass that time. I had to leave without my purchase, because the employees who locked the store did not return in time.
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January 2024 by eric johnson
The store is always closed. I'm scared to place an online order. If I could give this a minus star I would. I'm going to start ordering from Amazon. At least they have a real customer service department.
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December 2023 by Nicole Smith
Of course, I arrived at 2:45pm to pick up an online order. The sign indicated stepping away from 2:30pm to 3:15pm. I have travelled from across town and waiting in the car, hoping that someone will return on time. What company does this, anymore??
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November 2023 by Yusef Flounoy
How do u step away at 8:25 and u close at 9 who in the world is running this place
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September 2023 by broken bones
Pre ordered the special edition mortal combat and showed up to to pick it up only for them to tell me they sold it and only gave me a partial refund I’m still out over $50 and never even got any product!! Will be calling corporate. Sad excuse of a store. As a stock holder I’m very disappointed and am definitely rethinking my position.
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July 2023 by Desire Williams
Placed an order online for pickup. Never received my order on the day I needed it because the store never opened! It was a regular Saturday. Meaning no holiday. The store was supposed to open at 10am. Got there at 10:15, doors were still locked even gate pulled down. Came back at 12:30, and what a surprise to see they were still closed! My son, husband and I didn’t receive our items for his birthday. Never ordering from here again. Thanks game stop on Cobb Parkway.
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July 2023 by Andy Komonchak
Went here on 7/1/23 at 7:45 and the store was closed although the security gate was still a foot off the ground and the sign said they were open until 9. All the TVs and stuff were still on so I guess someone decided they didn't want to stay open until normal hours. Disappointing.
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June 2023 by Destiny Turman
On June 1st I ordered a PS5 game as a pickup order. My order wasn’t completed until June 3rd. I kept going to the store during their hours to pick the order up only to find the store closed every single time. On June 7th, I called the store at 3:12 p.m. to make sure they were open. I even asked what time they close and the associate said 9. However, I finally go around 5:07 p.m. just for them to be closed.
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June 2023 by Desmond Driskell
Had an online order and was supposed to get a call when it’s ready. Never got a call so I get there at 7:00 pm and they’re closed. Gates pulled down an all but their door says they close at 9:00 pm.
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May 2023 by J Vincenty
Employees are definitely gamers, company is kinda scummy tho
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March 2023 by Maya Lawrence
Honestly the employees there are super rude. Asking a question should never that big of a deal
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February 2023 by Choukri Bendiha
When a customer come to the shop for ANY type of transaction (in my case it was cash reload on a Paypal card), the least you can do is inquire about this service whether or not it is provided. My message is to the cashier/manager with glasses. Extremely bad behavior and even worse CUSTOMER SERVICE.
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January 2023 by Bianca Farish
2pm on a Saturday and they are closed. No signs no explanation no one answering of phones
