Goodwill Thrift Store & Donation Center in Lower Roswell offers a wide selection of quality used items, including clothing, books, furniture, and household goods. The store is clean, organized, and features nicely staged furniture and well-maintained clothing, especially for ladies. Prices are generally reasonable, with a good variety of brands, and parking is free. The donation process is straightforward, although visitors should note that donations are accepted between 9:30am and 7:30pm. The store supports the mission of helping people find work and assist the local community through proceeds from donations. The book section is particularly popular, offering current, popular titles in excellent condition, including a pre-teen/teen area. Staff members are helpful and friendly, with standout service from employees who assist with loading and wrapping items. Overall, it is a well-maintained location with a good selection of items, though some customers have noted that employee friendliness could improve.
I had a great experience thanks to Joe at Goodwill. He went above and beyond to help me with a desk, and I really appreciated his willingness to help. He was hardworking, professional, and had such a pleasant attitude the entire time. Great customer service like his makes a big difference. Thank you, Joe, for all your help!
June 2026
It’s annoying when you have to wait in a line for 5-10 min to donate stuff because 1 person is taking forever when other goodwills will just let you drop off your stuff at the same time as others… Its not like I’m checking out. Big fan of this goodwill but put off.
April 2026
Very clean and organized. The staff was very polite and helpful.
