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November 2023 by Shane Field
D.W. Campbell did the work that I requested for the price and time frame that was quoted. I requested 4 new tires with road hazard protection and an alignment. The work was done within the 2-3 hours that they told me. They did not try to sell my anything additional that I did not need.
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November 2023 by Vibes ATL
If I could rate zero stars I would. Brought my vehicle here due to some repairs that needed to be done asap and the dealership was booked which I wish I would had never gave this place a chance. They ruined my engine and won't take responsibility. I am involved with several Car/Truck clubs around the metro Atlanta area with a high social media presence which I previous recommended this shop to a few members but now I will make sure to let everyone know the issue I had w/ proof. The shop didn't do anything to fix the situation so moving forward.
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October 2023 by Jill Hampton
Did an excellent job repairing the front end suspension, steering and alignment after this same work was done incorrectly by another shop. They were able to fix a ball joint that fell off and have rechecked alignment, made adjustments quickly and fairly priced. It’s hard to trust anyone in the car repair business but this team took the time and genuinely took ownership of the situation. They’ve earned my trust and I take all three trucks to them regularly.
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October 2023 by Tom Whitehead
They are rude and overcharge above the quote. They took over 1 hr to do an oil change in spite of an appointment! Only 1 car on the rack. Bad place, stay away!
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October 2023 by Lorraine D
Genuinely so sick of these awful mechanics taking advantage of women who seem to think we are incompetent. Friend went in for 1 issue. They diagnosed 6 issues and charged thousands of dollars. The same issue has returned twice, each time they took forever to even look at it when it is supposed to be a simple repair. These people are completely incompetent TAKE YOUR CAR SOMEWHERE ELSE AT ALL COSTS.This is the second time I've had a friend or family member screwed over by incompetence or outright malicious practice at a good year. Last time was when my mom took her old Honda accord to a Goodyear in Chattanooga and they lied and claimed there was a giant tear on the interior of the tire that had been totally made up. Wouldn't trust a Goodyear or any affiliated garage even if it was the only place in a 100 mile radius.
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October 2023 by E
This is a great location for your tires, new tires and car/ truck repairs! The General Manager, David Cosenza & The Service Manager , Eddie Gravett are the best mangers ever. ( David manages many D.W. Campbell stores)They give you excellent service, at a good price, and they care about their customers. They're knowledgeable and decent guys.What was amazing was watching them have fun & spread laughter all day with their team members.They really enjoy their work & team mates & clients. - that's hard to find these days! Drop in and meet David & Eddie and you'll be glad you did. You'll leave happier!
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October 2023 by Rob Strikwerda
Have bringing our automobiles here for the past 3 yrs. Not one complaint in 10+ visits. Highly recommend for service, quality and responsiveness which = trust. Thanks!
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October 2023 by Tom W.
We had appointment for oil change. It took over an hour in spite of appointment and only one other car in the shop. They overcharged what they quoted and this is the rude treatment you get here. This is why they get so many bad reviews and so few customers. Stay away
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September 2023 by M Sette
Very professional and helpful mechanics. I have brought my vehicle to DW twice this year and there was no high pressure overselling, just straight forward discussion on what I needed and what they recommended.I will be returning here for future automotive repairs and I highly recommend them.
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September 2023 by Juan Escudero
Nick moretz thought he could swindle me and my girlfriend into making us think our car had an alternator issue that cost $1000+ to fix, when it was just a battery replacement ( $60 fix ). Wasted hours of our time and we took it as big disrespect. We are influences around the state and we will gladly tell as many people to not ever make business here. F
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September 2023 by Kaden Williams
Had a nail in my tire that couldn’t be plugged, they had a new tire put on for me. I was in and out within 35 minutes, great service
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August 2023 by tess
The staff was very friendly and offered prompt service. I came in since I had plugged multiple nails in my front passenger tire and the last plug wasn't holding air. The staff took their time to explain to me that the location of one of the plugs was too close to the side of the tire so it wasn't a stable repair and the tire would need to be replaced to ensure I don't run into more issues. I did ask a few other questions about my car and the staff was eager to answer my questions. Such as plugging a tire vs. patching(I asked since in the past 3 months I have plugged 6 nails/screws). The staff explained to me in terms I could understand that a plug should be used as a temporary repair till I'm able to get the tire repaired. Part of my splash guard under the passenger side of the vehicle was hanging down and I was concerned if maybe someone had tampered with my vehicle so I asked the staff if I should be concerned and they informed me that for my model of vehicle there aren't any commonly stolen parts in that area of the vehicle. For the tire replacement it took the staff roughly 30 minutes. I was a walk in and it was nice to be in and out so fast. I was fortunate in the sense that there were no other repairs ahead of mine and they started working on my vehicle immediately. 10/10 would recommend.
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August 2023 by Tasia T.
Went to this location today to have my AC in my Nissan repaired and I have nothing but great things to say about all of the gentlemen there on 8/5/23. I was the last car to be serviced and they got me in and out in a decent amount of time. While my car was being serviced I sat in the lobby and had a few laughs with the team. Also, I noticed when other customers came in they had a nice rapport with them as well. Customers constantly thanking them for their great service. All very nice, helpful, knowledgeable and price, great! I will be back. Thank you for a great experience!
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July 2023 by Samantha McColum
I’ve had several dishonest or down right unskilled mechanics in the past. Atlas, I’ve finally found a great shop with great, personable mechanics. Eddie was extremely nice and up front with my car needs and repairs. All the mechanics are wonderful. If you need honest professionals to take care of your car, this is place!
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July 2023 by Caroline Steinbrenner
I will literally never go to another repair shop!! After recently moving to here I had lots of car complications, and Eddie and the team at Goodyear Powers Ferry went above and beyond to help me and my family. They have helped all of my relatives numerous times and are truly always looking out for their customers. Nothing but good things to say.
