September 2023 by Alfonzo Walker
Do Not go to this branch if you are an interracial couple!!! The staff was very helpful and professional...the branch manager on the other hand needs to be demoted, seriously. This man tried to keep my payroll check when i went to open a new account!! My payroll check has SIX SECURITY features on it!!!! How is it that a simple cashier knows what security features to look for on a check to see if it's legit or not....but a bank branch manager has no clue at all about security features that are put on checks to verify if they are legit?????? My first and very last experience with the very unprofessional bank and branch!! Your branch manager needs some serious retraining and customer service classes as you lost a potential customer the very first encounter that was trying to open another checking account and transfer $20,000 over to your bank. I just wonder, how many other potential customers and business accounts did your branch lose because of the extra things your branch manager does to go Out Of The Way to make sure not to help a customer!!!! And he didnt even read the back on the check and look for this info!!!!!!
