Kroger is a well-regarded grocery store that provides a wide range of quality food and household products from popular brands. Customers appreciate the store's fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings. The Pavilion location is noted for its good layout, which helps shoppers find items easily, though some customers feel the lighting could be improved to create a brighter atmosphere. Customer service at Kroger receives high praise, particularly for employees like Abria and Tinka, who go above and beyond to assist shoppers. Abria is recognized for her strong work ethic and friendly demeanor in the deli, while Tinka has been commended for her thoughtful help in creating special gifts for customers, showcasing exceptional customer service. While some shoppers experience minor challenges with self-checkout, the helpful staff are always nearby to assist. Overall, Kroger is appreciated for its variety of products, quality service, and the commitment of its employees to ensure a positive shopping experience.
I dropped my wallet unknowingly while checking out yesterday and a very kind Kroger employee turned it in to lost and found. Thank you Eastlake Kroger employees! 💙
Abria McDaniel is the best Deli worker I know! She goes above and beyond for all customers:) and I really appreciate my work ethic. She doesn’t get complaints by anyone and she has a genuine and empathetic personality. Come visit the deli to see Abria…. THANKS FOR SHOPPING AT KROGER:)