Kroger

Most Recent Comments

• March 2025 by L.A. Kuhn
  I dropped my wallet unknowingly while checking out yesterday and a very kind Kroger employee turned it in to lost and found. Thank you Eastlake Kroger employees! 💙
• February 2025 by Jonathan Barrentine
  Trashy, filthy store. Video gambling garbage that has no business being in this part of town. Unclean and inadequate bathrooms. Opened products everywhere, aisles are not clean.
• February 2025 by Billy Bean
  Nice, clean suburban Kroger. Great customer service, efficient lines, affordable prices
• February 2025 by Bria M.
  Abria McDaniel is the best Deli worker I know! She goes above and beyond for all customers:) and I really appreciate my work ethic. She doesn’t get complaints by anyone and she has a genuine and empathetic personality. Come visit the deli to see Abria…. THANKS FOR SHOPPING AT KROGER:)
• February 2025 by Greg McManus
  Been patronizing this store for decades.
  Today, I visited the deli department to purchase meat and cheese provisions. No greeting. The associate Abria McDaniel tells me I have to waite the dept is closing down for 10 minutes, during business hours? It’s 6pm weekly night. Really! Wouldn’t say Why. I report this to the manager on duty. He walks over to find out what the problem is, and the associate tells him in front of me that “he needs to wait.”He didn’t say anything to her about her conduct. I told him/ her that if wasn’t for customers she wouldn’t have a job. Poorly run store. All their grape produce bags are open to the elements. Lazy. Can’t seal them w/ the built in zip?
  Apparently whoever walks thru the door is hired. No training. Will not be back. Dump!
• February 2025 by robert holley
  I go to Pavilion location often. Realized when I got home today I left a bag at self checkout. I went back with receipt - I live close by, and Joseph in customer service said no one turned it in. He said just go re-pull the items and bring them back up to me, no problem - no charge. Thank You
• February 2025 by Jay dd
  The mangers and money services members are very racist and discriminative I felt very uncomfortable with the way they treated me .the store needs better management
• January 2025 by Bill Hughes
  Easy and good place to shop.
• December 2024 by Rebecca Janezic
  This review is for the Starbucks located directly inside this Kroger location. This is the 2nd poor experience I’ve had here. The first time, associates were not working but found sitting next to where they were supposed to be working and talking amongst themselves. They did not come up to help me order after asking so I left.
  
  The 2nd time was even worse. This woman pictured here was on her phone for a good 5 minutes before I left. Did not even look up or respond to me asking questions. Not a word. I’d be surprised if they have sales.
  
  Do not waste your time at this Starbucks location. The employees are paid to scroll their phones all day and don’t actually sell coffee.
• November 2024 by Lisa LeBlanc Rollo
  Horrible customer service. Called the bakery to place an order for a cake. The phone rang for 19 minutes before I finally hung up. Ridiculous.
• November 2024 by Richard Mackey
  Great pkace to shop
• November 2024 by Queen Aurielle
  Bought coconut milk only to get home and realize it expired TWO MONTHS AGO on August 14th (it’s November 17th)
  When I came back to the store, manager wouldn’t even bother to see me. I’ve been on the fence for a while, but will be going to Kroger from now on. I advise you all do the same, just a few minutes up the street :)
• October 2024 by Jeff Kelly
  This store has been pretty bad over the years, but it's also convenient. Lately, it has gotten worse. Staff is either rude or just doesn't care. It's dirty or at least appears so. Self checkout here is a pain. I'm tired of dealing with it. Publix gets 100% of my business from now on.
• September 2024 by Echo Mann
  We’ll see how tomorrow goes, but I placed a pickup order early in the day for 6-7 pm. I get a message saying it’s running behind and should be ready around 8. A little annoying, but it’s fine. It’s a big order. And then, radio silence. No updates, nothing, it’s 10pm now, I called, and when the phone eventually got answered, they just said it wouldn’t be filled tonight. If I hadn’t called I wouldn’t have known that. At the very least have the decency to call me first!!! They told me that I have to call THEM in the morning to get my order. What sense does that make? I get them being understaffed and I feel for the employees, but man, communication is a hell of a thing. So much for dinner tonight.
• September 2024 by Loic Orjoux
  Picked the first pack of sweet corn cobs off the shelf, got home and opened them and it was all rotten and stunk. Little bits of green mold I didn’t see before taking the package since I was in a hurry.