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October 2023 by serena mcsears
Customer service was GREAT very helpful and very informative, friendly
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October 2023 by Silverfox
The sales team at the Avenue West Cobb is fantastic, but if you have a billing issue the bank in which Lane Bryant uses is awful to work with ,I've talked to everyone got to the people at Comenity Bank they seemed to think a person couldn't have made a mistake on my billing statement, hope you as a customer never need to talk with Comenity Bank they will only give you the run around.A not happy Comenity Bank customer
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August 2023 by Hairworld Salon
I got a great deal two days ago
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July 2023 by Katrina Lewallen (O'Neal)
Very good customer service. I wasn't able to find exactly what I was looking for. They helped me locate the correct size. They only had one in stock but ordered what I needed and had it sent to my home.This store is a bit out of my way, but I will be back.
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May 2023 by Mimi Hunter
These ladies are too good at doing their jobs! Super nice!
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May 2023 by Patricia O.
Friendly and clean atmosphere with exceptional customer service. Found what I was looking for and was promptly checked out.
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March 2023 by Louise
Lane Bryant’s Credit Card Company is a joke. I would not open a credit account with them.
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March 2023 by Judy Thompson
This Lane Bryant is amazing. The staff is so helpful.
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December 2022 by Daphne
I wish LB would add more youthful and fashionable clothes.
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July 2022 by Iam Kraze
Ebony and Danielle were awesome!! I purchased a 42H that didn't fit. They both helped to get me sized and suggested what I could get to get the full coverage I wanted and band support. KODOS to both ladies....Ebony said she'll never forget us, but we won't every forget you ...your willingness to help him understand about sizing and selections...... ABSOLUTELY AWESOME CUSTOMER SERVICE LADIES!!!
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July 2022 by Janice Mattison
I Googled Lane Bryant and looked look for an evening attire for my god-sister's class reunion event.
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June 2022 by Rosita C
This has got to be the worst Lane Bryant store in Metro Atlanta. I was not greeted when I walked in the store nor did the associates care that I was there. I was going to purchase some items but everyone ignored me. Not one associates said Good morning or even a hello. The store wasn't even busy. This was not the first negative experience I've had at the store. About a month ago, I visited the store and the manager was harassing her employees to hustle with the sales and make customers open Lane Bryant cards. She said this loudly so everyone could hear. She was also discussing how much money the store had made for the day. I don't think that's appropriate to be talking in front of customers about. The manager checked me out that day and kept pressuring me to open a Lane Bryant card. Even though I repeatedly said no. She did not want to take no for answer. She's a very nasty person.I will not visit this Lane Bryant ever again and I will stick closer to the one in Atlanta where they actually care about the customers.
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May 2022 by Donna Stoudt
So helpful and kind, it's a pleasure to be there!! Not rushed, took her time (almost an hour!!) until we found just the right fit and style. Thank you so much!
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April 2022 by Latoya Clark
They always go the extra mile whether it's measuring your bra size or helping you find what you need.
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January 2022 by Angela Cain
Terrible customer service at this location. We walked out after an hour of trying on scratchy over priced clothing and zero interaction from the staff. Bad vibes! I would not recommend this place to any of my friends.
