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November 2023 by Laurencio
I went in to make a few purchases and try-buy some MAC products and get a light makeover for an evening social. I was met by and assisted by Desiree. From the second I sat down I knew this was going to be an unpleasant experience by the demeanor of this associate. During the hour I sat there this was the most grueling and unpleasant experience I've ever had getting a makeover at a cosmetic counter. She was unpleasant and clearly did not have much experience nor did she care to express it verbally or physically with me. All I did was show up smile and try to be pleasant instead I was talked down to when I questioned some of the bizarre and odd looking techniques that she was applying... This makeover was disastrous. All I wanted was to go in buy several hundred dollars worth of products get a makeover for this big event. This is usually an enjoyable experience and I always tip very well. Instead I went home almost mad at the way I was treated. To top it off when I walked into my home my family members immediately said what happened to you? I sadly said MAC cosmetics and Desiree did this. They're located in Belk on Dallas Highway I strongly encourage others to reevaluate patronizing this place and certainly not allowing them to do a makeover. They clearly lack quality customer service and don't care to engage with clients. Again all I did was show up with a pleasant attitude, smile, nice, expecting to buy several hundred dollars worth of products. Instead I left frustrated had to go home redo my own makeup and a rushed manner and certainly did not buy all the products I intended to.
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January 2023 by Sian Teague
Kia and Shereka new manager are very knowledgeable and attentive. I have done a dull face with both, and I am very pleased with professionalism
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September 2021 by Jo Marie
LOVE it!!
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April 2021 by anmar abid
Nice place
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November 2020 by JoAnn Peters
LOVE it!!
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March 2019 by Michelle Alonso
Go see Mel! She is fantastic!! I usually go to Macy's or Dillards to get my MAC makeup but this Belk location is my new favorite. I went there to get a new look and Mel worked her magic and I bought everything! She made me look fantastic! Ask her if she's played frisbee golf yet
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January 2019 by aGio10100 Paz
Great place but there’s very little help from the employees
