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March 2024 by Christopher Williams
Too many kids playing aroundGirl asked me 4 times what my door dash number was and after standing there a good 20+ minutes another girl tells me the number not in system.The front wasn't even busy. There was only 3 of us. Why does drive thru need 10 people???????
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March 2024 by T J
This restaurant has been trash a long time. I never expect much from McDonald's but I ordered a meal with a cup of water. They wanted to to charge me for an extra drink for me asking a CUP of water. I said cancel the water, they said no, your good. You'll get the the coke and no upcharge for the water. I get to the window.... there was no coke just a larger water and the meal....then they look at you as if you're crazy. Whomever is franchising this location should lose it all together. The location on Spring road Smyrna has waaaaaaayyy better customer service even with their issues and farther from me....much better. The ghetto, subpar, and penny pinching atmosphere at this location is beyond belief. I work at a law firm dealing with this type of trash customer service and I worked at McDonald's over the years so I try to say nothing. However, this McDonald's is awful and they're right by the well known braves stadium. I honestly want anybody who reads this to report them to the better business bureau and food safety commission. This particular location should be shut down because I wanted to return my food tonight.....not only off of the bad customer service, me asking "how much" then upcharged more but then before upset and driving off ....seeing roaches on their kiosk but the line was long. I waited to turn around and of course the lobby was Locked. Shut this location down immediately and/or find better franchise owners. This location has progressively gotten worse and for me to complain on McDonald's says a lot. They are penny pinching and hiring Jeffrey Dahmer at this point just to get a bonus. Shame on this location. I'm literally discussing this with my law firm colleagues about this. I want nothing but I do want the manager, district manager, and whomever.,..to do better because at this point they just make up prices and steal
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March 2024 by Jourdan Norman
How the hell yall give me 12 nuggets and no damn sauce
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March 2024 by Jose Alejhandro Quintero Bravo
Delayed attention.I wouldn't go back.
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March 2024 by Angel “Oddusee” Richard
Bad communication skills. Cleaning vs getting customers their food.
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March 2024 by SmitfraudC
Wrong order twice through drive-thru. Sit in drive-thru and no one takes order.
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March 2024 by Brandon Gerard Moody
System was down at 3:15 am, mar 10 2024, no orders taken
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March 2024 by Jenna Peterson
Shout out to Mya! From my experience with fast food management and order fulfillment especially with online/to go orders the simple act of double and triple checking to ensure the complete order is in the bag goes a long way. Mya did just that and is a testament in great customer service and it was very much appreciated. Job well done Mya!
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March 2024 by Michael
The night manager with the nose ring is awesome. She goes out of her way to Get your food right and out quickly and she’s very friendly Two. Thumbs up, you rock thank you so much you deserve. For being so friendly and understanding just being kind and sometimes getting someone a Coke slushy can go long way to making someone’s day. I hope this makes yours.
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March 2024 by Raja V
Great restaurantVegetarian options: SaladsDietary restrictions: Diet optionsParking: SpaciousKid-friendliness: Kids menuWheelchair accessibility: Wheelchair accessible
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February 2024 by Stacia Cann
This is the worst McDonalds in the Atlanta area. You will deal with attitude, missing items, and cold food. If yall dont want to work, just go somewhere else
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February 2024 by Sanjay Dutt
The deluxe chicken sandwich was horrible. The fried chicken felt like it was refried, the lettuce had lost its color and the bun was hard. I complained and I was given a better replacement. Service too was poor. Not a recommended location.
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February 2024 by Audrey Houston
This place sucks. There were no people to talk to and the kiosk to order was hard to navigate. Apparently they don't have breakfast at 10:45. It took a while to get our food, and when it did come, they didn't give us our drinks. They gave us our drinks after we asked them for them and they gave us the wrong soda. The bathrooms are absolutely horrible too.
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February 2024 by Scott Berger
Stopped by two times late at night and the fries were hot and the Double Cheese Burger was spot on. I’M LOVIN’ IT!!!!
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February 2024 by Gary Jones
No wifi, very poor
