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February 2025 by Billionz Enterprise
They do not know any of the promotions and can’t explain the terms well. The store never is open during the actual hours posted they obviously don’t like getting up in the mornings.
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December 2023 by Kristie Flake (Puddin)
My phone wouldnt work, but everybody was so friendly.
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July 2023 by manuel ramirez
Very good experience, the girl Beverly helped me a lot, very professional, easy process to change my telephone company, I recommend this store.
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July 2022 by Keyla keylalopez
good service
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December 2021 by Mary Walker
My experience tonight at Metro has been awesome off the chain a very well-rounded intelligent assistant has assisted me and help me into getting service and saving information I applaud her very well very patient very customer and thank you
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December 2021 by Reyes Reyes
(Translated by Google) Good service(Original)Bueno servicio
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November 2021 by Atl Atl
(Translated by Google) Thanks for the help beverly(Original)Gracias por la ayuda beverly
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December 2019 by Bianca B.
I wish I could leave a more formal review and compliment regarding my visit to this location. I believe the customer service rep, Derrick, that assisted me was the kindest, most helpful, funniest person I've encountered in a long time. I came in twice to purchase a phone for my mother for Christmas and he went over and beyond. I remember coming home and telling people I made a new best friend for the amount of time I was in the store. I was greeted and helped quickly. I was listened to and actually helped. I had some horror stories at 2-3 metro locations prior where it seemed no one really wanted to help. Not Derrick! Lol I hope I'm spelling his name right. Give that man a raise, he's awesome. Hopefully I find a way to leave a review through corporate. Sometimes we get too caught up in wanting to negative encounters but I believe good people deserve the recognition. My mother loves her phone by the way.
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June 2018 by Eugene Miller Jr
Good work
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June 2018 by Eugene Miller Jr
Good work
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March 2018 by Renea G.
Had Phone insurance issues. Received a replacement phone and it was locked. not good.. Went into the metro and the staff went over and beyond in helpping me. Shout out to me Laly n April for handling the issue . help me replaced my phone and service
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January 2018 by Kelvin Owens
Only visit this store if you're making a payment...I THINK they can handle that. Beyond that, good luck. I had the UNFORTUNATE pleasure of working with Maria...this young lady doesn't have a clue on what's she's doing. The other associate was better (technically), but not by much. 1-21-18 @ 11am.
