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December 2023 by Nathaniel Sexton
spent 30 minutes calling a not a single person picked up the phone, don't bother coming here unless you have alot of time to waste
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June 2023 by Vann E
Customer service was great as usual
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March 2023 by Google user
I could complain about some metro stores but I've been in this one a few x and everyone is super helpful and nice. I'm from Portland Oregon and I got to say people are more rude here in general but that store has very nice people it's a pleasure to go into not something I'd normally say.
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February 2023 by Amy Harmon
I could complain about some metro stores but I've been in this one a few x and everyone is super helpful and nice. I'm from Portland Oregon and I got to say people are more rude here in general but that store has very nice people it's a pleasure to go into not something I'd normally say.
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November 2022 by T Hunt
CUSTOMER SERVICE US A FRAUD!!! Phillipines are answering calls DO NOT GET ACCOUNTS WITH T-MOBILE!!!!!!
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August 2022 by Sadrina Hosea
Jorge and Peter are the best they were very patient and kept helping me until we got it done
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April 2021 by PlatinumTracksOnDeck
I recently came into the shop to ask the two young ladies if they could transport my contacts over to my new phone that I purchased and I was charged $20 and told by the two ladies that they couldn't help me. I noticed when I walked in the store that the employees were more concerned with being on their phones then providing good customer service. I left the store feeling like my issue wasn't important. I went over to the store on Roswell rd and the gentleman there put my contacts on my phone in less than 5 minutes.I am not I happy consumer.
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November 2020 by Clarence Dickerson
Very fast and friendly customer service
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June 2020 by Jasmine Valdez
My location is the best come and visit us today!
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December 2018 by Tony BA Mckee
incredible service, knowlgeable, best prices
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August 2018 by Monique White
There are 2 reps both focused on 1 couple. If a customer is unsure it is the reps job to make them feel welcomed and assist them to make a purchase. However both reps hust assisted this 1 couple. Maybe if i would have looked or walked in speaking spanish.
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August 2018 by Tiny Neang
One dealer just looked up & saw us come in, then looked back down at his phone. Never greeted us. No other customers were there at the time. I can see why. I was gona buy the iPhone 10, but that changed my mind.
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May 2018 by jodyroper
This is the only Metro store to go to, they will solve your problems, get you a new phone and treat you right.
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March 2018 by Mum Boiz
Not satisfied with this store one bit. Was told I had 7 days to return my phone if I did not like it - decided I did not like it after 2 days and they would not refund the phone. The screen does not detect touch as easily as my previous phone therefore I have to push the icons multiple times before accessing another screen/app. I do not see what was upgraded and why I'm forced to keep a phone that is hard to work. I'd rather pay more money then have to deal with this bad business!!
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December 2017 by Willie Kent
Alejandra is an amazing customer service representative. She was fast, efficient and very courteous. In todays age, It's important to hire assets not just an employees and Alejandra was great choice. Thank you!
