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January 2024 by Robin Rudolph
Fast help. Kind manner. Fun atmosphere!
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January 2024 by Cynthia Specht
This was such a nice store with very Heidi and knowledgeable staff. Thank you to the young man who helped us find a crate and the best price for it, I think his name was Jacob? Good store, nice staff!!
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December 2023 by Dalton Marshall
You had what I needed in stock and I was quick in and out. The store is always organized and staff super friendly.
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November 2023 by Melony Phillips
A read and spoke to an employee that you are starting to charge .10 per plastic. Your “sales pitch” is to save water for the earth. If this were true you’d change to paper bags or simply have customers bring their own such as the big club stores. At .10 per bag, you are increasing your profits not actually doing a conservation act.I’ve chose Petco over Petsmart. I may just go to Amazon. I don’tPlan to use Petco much if any going forward and I do plan to tell everyone I can about this price gouging and unethical move to simply make you more money.
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November 2023 by Z Carter
I literally just walked into this location a few minutes ago with my son. There was a a Petco employee standing near the entrance talking to a customer. He didn’t even look up to speak us. I walked around for a couple minutes looking for kitten supplies. The same white middle aged male with glasses was now standing in front of the registers and still didn’t say anything. I have left several reviews with Petco stores. All of the employees lack basic customer service and lack speaking yo customers when they walk in. I shopped at the Petsmart location a couple miles away. We were greeted immediately when he walked in. Buyers beware never shop or patron businesses where the employees lack professionalism and customer service. This must be a Petco culture to be rude.
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October 2023 by Kevin Lennon
Emma at this location provided the best customer service. She is friendly, knowledgeable, and very helpful. I walked in with my new puppy and she took the time walk me through the store and answer all my questions on toys, treats, and food. I will definitely make this my regular pet store for my new puppy.
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October 2023 by Rebekah Pridmore
Emma explained that the goldfish my son won at the fair would quickly outgrow the tank we had for him. She suggested we surrender the goldfish to the store and replace it with a beta. The process was seemlessly.
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September 2023 by Michelle Garforth-Venter
East Cobb PetCo Staffers always fix my doggie & cat concerns. Best guidance on dealing with whatever we have going on. I’ve been going to this store 2 years, & from my Chinchilla, Oliver, to Pip the Guinea Pig, it’s the place to feel safe you r receiving quality guidance. Thank you Zak, thank you Olivia - real animal people ?
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September 2023 by Anthony Licursi
We could not say anything better about the level of customer service at this location! We were buying a new fish tank and fish for our son's birthday and new to this so asked an associate named Jacob for help. He took the time to show us everything that we needed, explained how to use each item and even tips for having the best success! We highly recommend this location!
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September 2023 by ICCG ICCG
Well stocked store and the associates are pleasant and so helpful. I forgot his name but the gentleman at the front today was excellent! He shared so much information about the VetCo and the Petco stores.
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September 2023 by Mark Badia
I always have a good experience when I go to this Petco. The staff is always helpful and will answer my questions and help me make the best decision on what products are the best choices for my pets.
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September 2023 by Mary Seavey
The groomers at this location are always professional and friendly. Our dog always has a great experience!
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August 2023 by Melina Joy Ewald
The store is well stocked and clean. All employees are so kind. My groomer is Notra and she always does a great job with my dog and he always leaves happy, clean, and looking sharp!
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July 2023 by Mickey Goodman
I came to adopt a cat and Emma and Jacob did a wonderful job of helping me through the process.
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July 2023 by Barbara Shoaf
Good!…I find the staff very helpful.
