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March 2024 by Hannah Jewel (Motherofkirby)
Helpful customer service from Sam thank you for all the help.
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Ebony is so knowledgeable and kind. She's been very helpful and made sure u got the right size for my needs.
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February 2024 by TyJeara
Shay was amazing and very helpful !
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October 2023 by Osmann Decosse
Ebony is great!!! Whenever I need help with something...especially the app....she is always willing to lend a hand.
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October 2023 by Chi Chi
If I could give half of a star I would. The customer service was atrocious, it's a storage unit , I don't understand what's so hard about answering phone and being in the office when people come . It took 2 days and 2 trips and me waiting around 2 hours the first day for some one to come into the office and just now another hour and 30 .....people if we do not like the jobs we are working , then let's not ruin everyone else's experience at a business just because your not motivated enough to go do what you really want . Your causing these businesses to fail !
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October 2023 by David Hall
I just want to say that the property manager Ebony at my location is awesome!!!! She’s a really nice and helpful person.
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August 2023 by Melissa S.
I am on SSDI and was looking for a storage that I could afford and they were the best and cheapest place around after calling over 50 places. They were extremely polite and very helpful to my needs!!!Thank you all: Melissa Smith
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July 2023 by Crystal Scarborough
Inquired on a new unit and the agent was very courteous and professional. The facility was also very well maintained.
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March 2023 by Diana Alcaraz
My husband and I rented out a space today. Ebony, the receptionist was amazing. She was very professional and efficient helping us get into our storage! She went above and beyond! Thank you, Ebony you are awesome!
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March 2023 by Ken Jacobs
Andriel at public storage located at 1795 Cobb Parkway was amazing. She displayed great customer service. She was very patient and thorough through the whole process. She demonstrated courtesy and compassion. I recommend future customers to visit this facility thanks.
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March 2023 by Terry Lange
Came too see a space, very nice people working there, professional.
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December 2022 by L.D.B. Jaxun
Amazing! I recently received the best service over the phone with Andriel from this location. As I currently rent from another location and have for 4 years, that store being of a different district but less than ten miles from Andriel's location. I have to say that I have never had anyone explain and take the time to answer many questions and offer insights and just explain very thoroughly and patiently to myself who basically called in frustrated and angry about charges and no access to my unit. This is by far the best experience I have had and a great contrast to my current locations manager who seems lazy and lazier. I would have never got this kind of help from my location from the location manager or the associates who relieve and fill in their on her off periods as it seems to spill over into those as well. I could not receive a call back when I had questions that the store manager or associates could not answer and for Andriel's patient, knowledgeable, professional and kind help I am ever appreciative.Thank youFormally irate and dissatisfied, currently satisfied and redeemed customer.
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December 2022 by Stephen Williams
Andriel was so nice and explained to me everything the right way and made sure I understood that I my things I was storing is very safe here
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November 2022 by L Hollo
I've been to a few storage units around Atlanta and not always had a good experience. But here Andriel took great care to find the best unit. Service was super fast! Thanks!
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August 2022 by eric naji
Poor customer service; was told that I had a reservation (which means nothing). Was told it was climate control units, however they are not. Big hassle with prices. Was told that there was a8 by 20 on ground level- there was not
