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September 2023 by Patricia Cervenka
Clean space and had the size I needed. Easy to go back and forth to pick up stuff. Climate control is perfect for me. Kathy has been especially helpful when I had questions.
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August 2023 by Dennis Bruce
Ridiculous price increases … from $175 to $403 in a span of 2 years
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August 2023 by Karina Kyiv
Renters beware, especially women!!! This location no longer has a property manager and, therefore, no on-site security. When I first came here, there were 3 full-time workers and a couple part-time. They are all fired and were replaced with a screen. Everything has moved to a kiosk, where everything is now digital, and you wait to talk to someone that way. Convenient, sure. Safe, no. Both elevators have expired licenses and do not work half the time, which can trap you inside for who knows how long while it struggles to open the door. (Pic attached was taken Aug 1st) Property is clean, and I've never had a problem with bugs. However, there was never a camera on each aisle, making it a possibility to be snuck up on and there wouldn't be a recording to prove it, which has happened to me twice in the few years I had a space rented. They are constantly increasing the price, sometimes only giving you a month's notice. Typical greedy corporation.
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April 2023 by Tracia Reid
JANICE IS YOUR BEST ASSETS IN YOUR COMPANY. SHE ASSISTED US WITH USING YOUR facilities. She is indeed the best
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December 2022 by Althea M.
easy in and out everything was done online, got my access code via the app & was able to get my stuff into my unit after 6pm.
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October 2022 by Ryan Nakai
Kay was a joy to work with! Very personable and patiently answered all of our questions. Made the process quick and easy.
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August 2022 by Pete Sal
Brenette R. Was very impressed with her customer service was outstanding she took care of me very happy customer.
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August 2022 by Andrea Kasuya
We took some time deciding on the right storage space we wanted for our needs and working with Kay to determine the best spot made the process easier and even enjoyable at times, haha! Kay is easy to talk to, helpful with providing suggestions, and just a kind and compassionate person. We noticed an air conditioning problem on our level, and she was quick to resolve the issue and notified us when it was repaired! We are pleased with our experience at this location and would recommend it to others!
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August 2022 by Kristina Cooke
Kay was awesome. She helped us get the unit we needed and was fast at getting us set up.
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July 2022 by Ron Raitz
Kay was great. She was personable, patient and very helpful. The space we rented was perfect.
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June 2022 by Suzette Halliburton
Kathy, Harrison and Kay were great with helping us find a storage unit to assist us with our move!!!
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May 2022 by Marc Ratnowsky
With many stressful things to deal with in a move, a giant stress point was alleviated by Kay at the Lower Roswell Rd location. She made renting and processing extremely easy.
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May 2022 by M Woody
BEWARE! If you rent from this place, expect your rent to be increased yearly at an insane pace. My rent this year is going from $146 to $204. That’s a 40% increase. Stay away.
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April 2022 by Erica Schneider
Kay was awesome! She showed me a few different sized units so I could get the right one. Super clean facility!
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January 2022 by Michael Miles
No property manager on site anymore and my monthly rent went up over 10% starting in December, the second monthly increase in 2021.This morning, there are no carts for loading and unloading to/from your car. Of course there is no one to find them. While this facility is nice and clean, there is no service. Don’t be fooled by the bait and switch internet rental rate either.