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February 2024 by Sandra Butler
Great costumer service!! Easy process!!
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December 2023 by Todd Stevens
Just be aware of the massive increases in rent that you'll experience. It just went up 20%...again!!! The contract legalese of course mentions that rates are month to month, but the price increases are astronomical.
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September 2023 by Mike Franck
The absolute worst facility I've ever seen. Between the access keypads being down for well over a month and the elevator not working, I couldn't even get into my storage unit that I use for work for 3 weeks. When I couldn't get into my unit I couldn't get in touch with anyone to help me get access. I find it hilarious that they raised my rates a few months earlier only to find out during this debacle that they removed the people working in the office in lieu of a kiosk. I was told I was going to get a free month of rent, I was given $50 off the next bill so I packed my stuff up and left. Oh and the doors still didn't work properly when I moved out. It's a storage unit facility, it's not that hard
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September 2023 by Phyllistine Gardner
Everything is very well maintained, the process on move in day was extra smooth. All the employees have been very pleasant and professional. Great customer service!!!
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August 2023 by Silverfox
Who is this Celeste? I went there and was talking to someone on a teleprompter. And she hug up on me when I questioned were are the trolleys, My question was do you have access when moving in she said that the manager would get one for you. There's no one on site. You are talking to a computer.
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August 2023 by Allen E.
abso fantastic and everything I was looking for and the remote access to the door with your phone makes it flawless. loved the staff too who called a few days later to ask what they could do better. nothing.
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July 2023 by Jan Phelps
Having a great experience using Public Storage. Met Celeste, the site manager, today. She's wonderful..really helpful and so nice!!! She takes pride in her work - it shows. We're very pleased.
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July 2023 by Gavin Ozaki
Customer service was excellent, Tina helped me out with my check in.
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May 2023 by Dani Vasquez (DaniGore)
Celeste has always been amazing help when we need her. Couldn't ask for a kinder person to have running the place and so personable and friendly ♥️♥️
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March 2023 by Red Walker
Celeste is a awesome person... she went all out her way above and beyond to make sure I had understanding of what was going on with my information... she was and is amazing she is the best
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March 2023 by antonio davis98
Celeste is a amazing person she went out her way to help me and made sure I was taken care of I was so happy at the end of it all
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March 2023 by Bethany Henson
Shay, in Marietta, was the kindest and most helpful Public Storage team member I have ever had the pleasure of meeting!
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February 2023 by Lisa Breaux
I WANTED TO SAY THANKS TO PUBLIC STORAGE AND THE MANGER CELESTE AWESOME CUSTOMER SERVICE AND PERSONALITY WENT ABOVE AND BEYOND TO MAKE SURE WE WERE SATISFIED MOVING IS SO STRESSFUL BUT IT SEAMED LESS STRESSFUL WITH HER HELP AGAIN THANKS CELESTE
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January 2023 by Laura C.
Great customer service. Celeste has very helpful and efficient! I will definitely this location to others!
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January 2023 by Kenneth Watson
Celeste was very helpful and great to work with I will definite recommend this facility.This lady is very professional and knowledgeable I would definitely recommend this facility to all my family and friends