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January 2024 by Mary B
This review is to Deli department. They lack customer service. Every time we go there they don't offer help right away even with no other customers around. The first girllooked at us, did nothing then brought another employee who left us in the middle of ordering( also with no exceuse) and sent a third one!! Their poor customer service in every visit forced us to go to Woodlawn store even though it is further away from home. Very disappointing because we were excited with the opening of Publix close by.
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January 2024 by Bernard Jowett
Management must be doing a great job at this Publix. The customer service and overall friendliness of the staff was impressive, including the great staff at the pharmacy. Publix pharmacy has a much better reputation than the competition and this store is a great example of why that is.
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January 2024 by Matthew Barnes
Great big compliments to Jacqueria, Smiley, Bill and Kat and others. Twice now I have come to this location to buy Burrata cheese for my restaurant and twice now I have had not one but two separate employees help get a case fresh off the pallet. It is a relief to know that if we are running low on a Sunday I can always come here and receive the best service and find the best products at good prices. Thank you and have the happiest of New Years.
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December 2023 by London Mond
Nice small Publix, but it is set up differently than the other Publix. I asked one of the employees to check if they have the item I was looking for, and he told me maybe it's at the back I pallets. Never bother to go check for me.
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November 2023 by Ken Grimme
Nice store, but has reduced selection. Prices are high, think Whole Foods level . Every time I've visited, there's virtually no customers... wonder if it will stay open.
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November 2023 by Brian Bennett
While not as large as the other Publix locations, this spot is full of great, happy and helpful staff.As always, the deli and bakery are my favorite go-to's.Plenty of parking.Easy to get in and out.Both self checkout and cashier. Hardly a long line. And usually if they see you waiting they will open another line or bring you through customer service line.Enjoy!
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November 2023 by Evan Doanes
This is the best Publix location in Georgia probably in the southeast. The customer service is always exceptional. The gentlemen in the meat department fresh cut me some oxtails and they were perfect. Whoever is in charge has got some serious hiring skills because the staff is always amazing and friendly no matter the visit.
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November 2023 by Lorrie Folan
If you would like to blow your grocery budget, this is the store to go to. to. They have a terrible selection of products and lack common items most people look for. It appears that the products they do carry are very expensive with no alternate brands to choose from. It's very frustrating. If possible, I would go to another location with better options and prices.
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October 2023 by Jessica Woods
This location is atrocious.From the deli to the cashiers to the pharmacy. Like what? 4 separate cashiers did not know how to process wic at a register!I went to the pharmacy to fill My Sons prescription All these people are freaking horrible Now mind you he’s sick we’re waiting for the prescription. She said. I’ll check to see if we have it. She said OK I have it. It’ll be ready in 20 minutes. OK I come back in 30 minutes my prescription is not ready then they proceeded to tell me that they actually don’t have that medicine in stock, so why did you tell me that it would be ready in 20 minutes if you didn’t even check to see if the medicine was in stock after you say you were clearly going to make sure you had it before you filled it now I had to drive to another Publix location to get my medicine. Unacceptable. .I shop at Publix because of the customer service and the high standards that normally public locations have but this location is absolute joke, and I would never shop here again
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October 2023 by Rifqa Bobo
This is my neighborhood Publix and I normally have an ok experience here. However today I had a horrible experience with an Instacart pick up order. When I got there they stated they could not find my order in the system. I had to drive back home to get my husband's phone which the order was placed with. I drove back to the store to show my order confirmation and the customer service rep was extremely rude and stated she could not give me my order even though I saw my order with my name on it. She stated I would have to "just wait" I asked how long and she stated "until the order is ready". Only after asking to speak with a manager was I able to take my order home. The fact that she saw me drive back home and made no effort to look into the matter. Was completely unacceptable. Incident occurred 10/2/23 @ 7:05-7:25. Going forward I will stick to Sprouts and Whole Foods. Horrible!
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August 2023 by G Registration
Pulbix is favorite becuase their quality of food is better. I like their bakery. Ordered cake for a birthday event. I wish they have some design option. But their store guys were helpful. Meat section is great. Even though their price is little higher than near by groceries publix maintain a better quality standard.
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August 2023 by IamChelseaRanea
Ms Mackenzie in the deli is the best! She is fast and so polite and efficient. I have NEVER had someone prepare my order so quickly, precisely AND still remain polite. Excellent service Ms Mackenzie ?????
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August 2023 by Queen Ices
It's okay. Employees are nice enough, but the deli service is a bit slow. I ordered a sandwich online. I arrived at the time given, and it wasn't done, and I still waited for over 15 mins. I might as well have ordered in-store because 3 customers came and went while I was still waiting on my order.
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July 2023 by Jenna Haines
I always, always have good service here, but tonight Anna in the deli was especially sweet! The customer service is always fantastic here!!!
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June 2023 by Juan Arroyo
All was great, but went to purchase some plantains the bag of 2.5 lbs almost $7 bucks
