Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, with strict face covering requirements and restrictions for patients with recent COVID-19 symptoms. The center provides routine lab tests, drug screens (both DOT and non-DOT urine tests), and TSPOT testing. Located across from Wellstar Kennestone Hospital and near Rite Aid, the facility advises calling ahead during severe weather to confirm hours and encourages visiting their website for tips and appointment scheduling. Patients generally report positive experiences, praising the staff for being professional, friendly, and skilled. Many highlight how easy and quick the process is, with minimal waiting times. Some staff members are especially appreciated for their kindness and expertise, making even those who are anxious about blood draws feel comfortable. One staff member received high praise for being very thorough, sweet, and gentle during blood collection, with patients expressing a strong preference to request her in future visits. However, a few reviews mention concerns about cleanliness and hygiene, describing the office as dirty and unsanitary, which raises safety questions. There are also reports of unprofessional staff and dismissive attitudes at some locations. Overall, Quest Diagnostics is viewed as a generally reliable and efficient place for lab testing, but cleanliness and staff professionalism can vary between locations.
As of feb 10 2025 is temporarily close for renovations
January 2025
The ladies at this location are top notch and wonderful every time we go there. We will continue to come back to this location just to make sure we are able to be taken care of by them.
January 2025
They were timely and efficient (I had an appt) and the tech was happy and kind. Great experience.