Racetrac, a popular convenience store, has received mixed reviews from customers. While some have praised the friendly and helpful staff, including a polite shift manager and a customer service-oriented manager, others have experienced issues with the quality of the fountain drinks, which have lacked carbonation and been served at an improper temperature. Additionally, a customer reported an unpleasant encounter with a store manager who was perceived as hostile and dismissive. Overall, the reviews suggest a business that strives to provide good customer service, but may need to address certain operational challenges to maintain a consistently positive customer experience.
Today I’m giving Tamara and Will 5 stars for their exceptional Customer Service. I was truly pleased by how the bathrooms were clean and fresh smelling. I would definitely recommend this location.
April 2026
It seems the night employees would rather being doing something other than doing the job their being paid to do. I am of the opinion that if you don't like the job, go someplace else don't make it difficult for the rest of us who like our jobs
April 2026
5 stars for Duane. He was very kind, efficient with checking customers out at the counter, and went above and beyond to make sure we were taken care of. He deserves recognition for his hard work!
