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March 2024 by Brenda Shaw
I have been a customer of Scott DeLong 's for 30 years, as long as I have lived in Marietta, GA. They are flawless in their customer service: attentive, responsive,expertly qualified, and fair in their pricing. Once you meet and become their customer, there is no need or reason to ever search for another service company. In the vehicle service industry, they are simply state-of-the-art.
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February 2024 by Gary Killam
Took my Explorer to them after a previous shop could not fix the loud bee type noise coming from the inside cabin after 2 attempts. They found and fixed my issue quickly(wiper cowling). Great service, friendly, fair price, and they have won my business!
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January 2024 by Evans B.
Great guidance on parts recommendation. Flexible and willing to use generic parts. Been there twice and I would say I trust them on both jobs.
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January 2024 by alisa3718
I came in with a hard to diagnose issue and they were great throughout the process! So happy to have a new mechanic! Thank so much!
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October 2023 by Jon Purselle
Great service and honest company. They are now my go to and will be happy to refer them to my friends and family.Service: General repairs & maintenance
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September 2023 by Anthony M
Scott and his mechanics took my car right in l, found the problem and fixed it within 2 hours. Great people, professional. Felt like the good ole days when great service and friendliness existed. I highly recommend.
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September 2023 by Wonder Woman Nae
I’m so happy to have found this place! Kylie was my point of contact throughout my experience and she was consistently pleasant and kind to work with. That’s worth more than gold these days. They were also honest, communicated efficiently, and moved quickly addressing the issue I was facing.Service: General repairs & maintenance
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July 2023 by Reachel E.
I don't know what happened with the other reviewers on here, but we've always loved the service we get at Scott DeLong's. For the past 13+ years, DeLong's is the only place we'll take our truck. In 2022, on a trip to Florida, we had car trouble. We had it towed 200 miles back to get it to Scott to fix. And fix it he did! DeLong's has kept our mid-90s Isuzu Trooper on the road for us & we couldn't be more thankful!
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June 2023 by Chuck Buker
Fabulous service! We were scheduled to leave on a 2700 mile cross country summer trip on Sunday morning, and on Friday night the AC suddenly stopped blowing cold air. We got on the web and searched and searched for a shop that would be open on Saturday before finally finding DeLongs. We called them first thing Saturday morning, they squeezed us in, diagnosed the problem, and told us that they could order the part and would have it by Tuesday. We further explained our time sensitivity, the mechanic said no problem and sent his own employee across town to pick up the part. The car was ready by 1:00 Saturday afternoon and their charges were very reasonable. They did an amazing job for us and saved us from disaster. We are now a thousand miles into our trip, cool in the near 90° temperatures, and definitely looking forward to using them again in the future for our car repair needs.
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May 2023 by Rebecca Murray
They are always honest and quick service even if you come in at the last minute. So very professional, kind and honest and I will not go anywhere else.Service: General repairs & maintenance
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May 2023 by James Morrel
Great people and great service. I send all of my friends to Scott and Ryan.
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April 2023 by Leslie G
Not like it was several years ago. Scott was rude the last time we were in. That was over 3 years ago. We haven't been back because of that.
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February 2023 by Elizabeth T
Very nice staff!I came in for regular maintenance, it was first come first serve. I was the first one in and I was out with my oil changed in less than 30 minutes.I also asked for my tires rotated and anything else that needed to be done and was told that everything else looked great and that the tires didn’t need to be rotated now. They even told me a couple things to check for next time I get my maintenance so I could expect it.The service was impeccable, everyone is so nice, it was quick, the waiting room was comfortable and had wifi, and they are honest.Thank you!
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January 2023 by Pete Wardlaw
Was able to schedule a pre-purchase inspection the same day. Waited for me and quickly checked out the vehicle and provide a report.The report helped me get the seller to fix 3 of the 4 things SDAS identified. One was minor cosmetic and I was fine with the purchaser not replacing that part.
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December 2022 by James Lawton
I called a few weeks earlier for a quote to replace brakes and rotors for my daughter's MDX. I dropped the car off and noted what I thought was the quote and asked them to confirm. They called and quoted me around $400 less for their best brakes (Akebono). They could have easily just confirmed the higher quote I misremembered and overcharged me. But they didn't. This is is consistent with the vast majority of reviews that this is a honest shop with fair prices. Oh, they also got the work done very quickly. I will use them for all my future maintenance and repairs.
