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November 2023 by Patty Berry
Went Friday to get a simple oil change. Everything good until we got home. My son text me and told me that my car had a puddle of oil under it. So we took it back up there and they said the plug gasket was bad and said they replaced it free of charge but that I had several other leaks. My car has NEVER leaked anything. We got it back home and this morning woke up to another puddle of oil. I’m taking it back up there and hoping they make it right. But I’m afraid to drive it the 4 miles up to the shop.Service: Oil change
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November 2023 by Angela Ritter
AMAZING STAFF, FAST SERVICE. Was in town visiting & desperately needed an oil change. Popped into Service Street & an hour later I was out the door & on my way. I appreciate the help as a walk-in customer from out of town. DEFINITELY RECOMMEND!!Services: Air & cabin filter replacement
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November 2023 by Mercedes Shropshire
Thanks you guys!! ? It wasn’t the best feeling being stuck not being to move on my own, but y’all got me back rolling on road in a jiffy . Come here for your auto repairs. They provide really great service as well. The lady up front was very nice. ?
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November 2023 by Tara O'Neill
Everyone I encountered was friendly and very helpful, taking the time to really explain things easily and thoroughly. I always feel well taken care of when I get my car serviced with them.Services: Brakes
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October 2023 by T Cash
Had an emergency tire issue yesterday and they quickly fit us in and solved the issue and didn’t charge us! It was late in the day and 2 other companies in the area told us no! They were professional, Clean waiting room and staff was so sweet! Thank you for helping us in a pinch!Service: Tires
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October 2023 by Jules Sanchez
Is it a crazy expectation to take your vehicle to an auto shop and simply get your vehicle returned to you with the issue resolved and outside of that...as you left it? I'm not a mechanic but the brakes seem fine but I didn't have black smudges on the roof of my white/cream interior when I dropped it off.I've lived in powder springs for 5 years and so far it's been impossible to find a mechanic that can provide what I think is the bare minimum - repair issue and return vehicle at least how it was left to them, outside of the issue requiring repair. I was so hoping I'd found that with service Street .. Nope
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September 2023 by Veronica H.
For a battery terminal and sensor we were charged 573. This is 3x more than other shops. Do not take your car here.
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September 2023 by Brett H.
Well, I didn't expect that! It seems like just getting a tire patched is a big deal because the mom and pops have all disappeared. I didn't read the Yelp review until I was in the lobby and the guy at the desk had driven my truck onto the lift. I didn't get a quote, so I was thinking that he might repair it and then tell me the price. But that wasn't the case. He came back after 15 minutes and said, "Sir, you're good to go." I was confused and asked how much it would be. He just said "Just give us a good rating." Apparently ratings get things done. And for paying attention to ratings and doing the right thing, they have won me over (for now). I had been here before because I knocked a mirror off of my truck. The estimate for the part alone was ridiculous, so I ordered a new mirror online and watched a YB video. So, maybe they're making a new start. "I'll be back".
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August 2023 by Leigh Smith
I need to apologize for a review recently sent. Probably out of frustration with her car, my daughter left a bad review which was not warranted. Jeff and Allie helped both me and my daughter and were very thorough and even went above and beyond by staying late to resolve the issue we had. Her review should not be used as a reflection of the service we received. I’ve been to this location many times over the past few years and have always been very happy with the service we received. Please chalk it up to a bad day and frustration and not an accurate description of our experience.Thanks.Leigh SmithService: General repairs & maintenance
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August 2023 by Ram Sundaram
Took my car in for a free wheel alignment check. They performed the check and reported that the alignment was in spec. Really appreciate their honesty and Joe’s courteous service! The check was quickly done without having to wait a long time. I requested for a first time welcome visit discount and Joe said he would honor it. Clean facility with excellent service!
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August 2023 by Kelly Spires
This was my first time at this establishment. The mechanics went beyond and above customer service. I am thankful for all the hard work and dedication to resolve my car issues. This is the best kept secret of mechanics on Dallas highway in Marietta and the entire team at Service Street Auto Repair! If you are in need of a great team of mechanics… please call this company. I highly recommend them! Thank you again - your team is amazing!Services: Battery
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August 2023 by Izelenn L. Marsh
My first visit and absolutely loved the service/prices here! Will definitely be visiting them again. Their oil change packages are the most affordable and flexible! You don’t even have to use them on the same car. I signed up today for one of them today. (Even when you don’t get a package, their prices are still equal or less to other places.)
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August 2023 by Jen H
Super easy to make appt online and was able to be seen in under 24 hours. Best prices and fast service for oil changes and tire rotations. Been using Service Street since soon after they opened West Cobb. Highly recommend!Services: Auto engine diagnostic
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August 2023 by Rob Winch
I drove over to Service St. Auto Repair Tues. 8/15/23 for them to fix my taillights. Cole was AMAZING & super polite & friendly & caring. Z worked on my car & he was the same...amazing, super polite, friendly, and caring. Well done Cole & Z. I always keep coming back. Good people. THANKS!Service: Electrical repair
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August 2023 by Oresha Peete
To Phillip who answered the phone and Patricia withholding information....I'm disappointed.....In order to get a quote for brakes, I was told it's mandatory to bring the car in for an inspection. Reassured that "it won't take long". Took an hour and 45 min from the time I arrived to getting back in my car, just for a quote. I told them I already knew what I needed but they were still persistent on a physical inspection of my car. They are the ONLY service center I know that will take off EVERY tire for a quick inspection. Pep boys, Mavis, Just Brakes, etc will lift the car and look. Had I been warned ahead of time I would have come back back another day when I had more time to waste. Also while I waited for the first hour, 4 customers came after me and left before me. I will not return and I would not recommend.
