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November 2024 by Bonnie Sobelson
There was no waiting! My technician took me right away. She was lovely, kind, and knowledgeable. Went right home and was able to set up my machine perfectly!
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November 2024 by Jean
I picked up my device and was given a very thorough explanation about how to use and maintain it. TNE guidelines for compliance were also explained. The young woman who worked with me was very pleasant and professional.
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November 2024 by Glenn Staton
Very helpful and informative.
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November 2024 by Tom Johnson
What a preposterously bad company. On September 15 I received an order of replacement nose pads. I did not need them yet as I still has one from the prior order. When I opened the box on Nov. 1 and installed them, they were the wrong size. When I called in to request a replacement, I was told I could not get a replacement after 30 days. When I pointed out that I could not have known about the wrong size - since they look identical - Cocoa in Customer Service told me "That's how it goes sir." Great customer service.
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October 2024 by Kevin Hinson
I have always had good success with Sleepwell. Everyone is very curtesy and knowledgeable. You can’t ask for better service. They work with you until you are comfortable with your device and the use of it.
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October 2024 by Sandy Thomas
Very good orientation
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October 2024 by Tanya Thompson
I had a very pleasant experience picking up my equipment. Coco and Autumn were wonderful! They answered all of my questions and were extremely helpful!
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October 2024 by Alice Harley-Wosnig
Jessie was great explaining the CPAP machine. He made the experience enjoyable.
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October 2024 by Sandra Stone
Hard to understand…didn’t really explain well, and not very customer friendly
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October 2024 by Gerard Tjoelker
Very professional, responsive and proactive. Great company and even better sleeps.
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October 2024 by Tanya Stone
My rep was very knowledgable and understood what I needed and wanted with my new machine. She did a great job and I'm very pleased with my new device.
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October 2024 by Julie Bates
My visit and training at Sleep Well was great.
This was something I was not looking forward to doing. However, the entire staff was very friendly and made me feel at ease about it all. My experience was very positive and the results beyond my expectations. Thank you to the staff.
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October 2024 by Donald Joe
Very friendly, eager to help. Very pleasant and nice company. Very detailed and competent service for CpAP and supplies.
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October 2024 by Ruth Trembley
Staff were very friendly and did not have to wait too long.
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September 2024 by Bettina Surls
From the warm greeting when I arrived to the instructions and fitting of my AirSense11 I was very impressed. I came in kicking and screaming, not literally, and Jesse helped to ease my concerns. I'm 3 night in and it's going better than I thought. I downloaded the app and am able to get feedback and coaching suggestions based on my sleep. Still learning the machine but each night is better than the one before.
