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March 2024 by Ruth R
I got a great deal on a large load washing machine here about six weeks ago and have been very pleased with it as well as the salesman, the discounted prices, the choices and the machine I picked. Delivery was by a contractor and that experience was also five star. Smith has new AND some scratch & dent appliances; you tell them your budget and features desired and they’ll show you what they have in stock. This was my third time buying from them in 20 years.
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February 2024 by Marion Billingsley
What a rare find - an appliance store that only sells appliances. The customer service was top notch and they were all knowledgeable about the product. They have so much to chose from and their installer, Superior Contracting, was amazing. I will definitely buy from them again.
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October 2023 by Patrick Ryan
Great spot. Bought multiple speed queen appliances there. Great customer service. Go here instead of a big box store (and buy American).
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October 2023 by Robert Medley
Nice representative and a lot of appliances onsite plus offsite. I am currently just looking but this retailer is definitely on the top of my list. I mean a refrigerator with a ding on a handle or the side, back etc and no functional issues for a discount I am definitely there for getting more for my money any day.
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October 2023 by David Bentley
Very knowledgeable and friendly staff. Would highly recommend this place. Thanks y'all. ???
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September 2023 by Brittany Arias
Let me tell you how AMAZING Smith Appliance is.. THE CUSTOMER SERVICE YOU RECEIVE IS TOP NOTCH! And you can't beat the prices! Thank you guys for taking care of me and my family in our emergency situation. Not only were they prompt, but they made sure to find me the unit was was looking for and get it transferred to a closer location for me to pick up in less than 24 hours.Thank you guys for all the hard work yall do! The service you provide for our community is TOP NOTCH!
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June 2023 by Dianne Masters
Absolutely the best service! We came in and knew we wanted a Speed Queen after doing our research and having two brand name washers fail us within 8 years. Wazir was pleasant, knowledgeable m, and gave us his attention. He handled our sale while politely acknowledging another customer there to pick up an appliance. He also recommended a delivery and installation person. Now that we know this place is here, we will definitely return here first before going to a big box store if we need anything else.
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June 2023 by Alison G
We just moved to the area and needed some appliances for our new house ASAP - we asked around for some recommendations and were able to find everything we needed here, they helped us find the proper sized refrigerator that would fit in our kitchen space, and we were able to have the installer deliver and install everything same-day. Everyone at the store was helpful and easy to talk to, we’ll definitely be recommending them.
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February 2023 by Brian Johnson
Great service and excellent quality. We love our Speed Queen washer and dryerFor our large family.
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November 2022 by Johnny L.
We are very happy with our choice of working with Smith Appliances ! We just bought a home and replaced the dishwasher and refrigerator with the new GE Cafe Platinum Glass models. The owners here Fred & Teri are a pleasure to work with. Very nice down to earth people! Installation with Scott's team was great. We definitely recommend to meet with them on any appliance purchases. You will be in good hands! Thank you Fred & Teri we wish you the best of success.
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November 2022 by Weston Smith
When a retailer failed to deliver our appliances on time for our kitchen renovations, we came to Smith Appliances and found exactly what we needed at a great price!
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November 2022 by Leslie Davis
Very happy with our experience buying a Speed Queen top-load washer. They answered all of our questions without pressure. When we purchased, they gave us the information for a couple of guys who deliver for them often - they did a fantastic job as well and were easy to coordinate with.
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November 2022 by Heather Petero
FIVE STARS HANDS DOWN!!!First off, Fred, the owner, is working his tail off to do a great job and keep his store running BY HIMSELF. When I went in to make my purchase, the phone was ringing off the hook, customers were at the front, customers picking up, and customers browsing the store. I could tell he was a little frazzled, but he kept his cool and handled every situation one at a time. He didn't interrupt a customer in person to answer the phone, which I thought was really cool and classy. It was all I could do to not try to help and at least try to answer the phone. Ha! When I asked him about his staffing situation, he said they have tried to hire people and they just can't get anyone---so if you have great customer service skills, I bet Fred would love to hire you!! LOLNow for the awesome part---we had ordered a full kitchen of appliances from Home Depot and we kept getting pushed back and pushed back on our delivery date. One GE lady said it may even be December before we get our ovens! This is June! Well, someone suggested I call the "little guy" instead of the big box store. Divine intervention and advice! I did a simple Google search and found Smith Appliance. I called and Fred answered and I asked if he had the GE appliances I was desiring and he said yes. We had such a run around with HD that I was desperate and would take any color, but the color I really wanted was slate--and I said by chance do you have them in slate---totally expecting the answer to be no. Well, the heavens parted, the sun came out---Fred said absolutely and I have everything in stock!! I couldn't believe it!! He also gave me the number of his best installer, Tyler the Tool Box. That was a Tuesday. By Thursday everything was installed and ready to use. Fred and Tyler have literally been amazing and the entire customer service experience was A++. I want to share this review a million times and hope that Fred can also get the staffing help he needs because he needs great people helping him continue to be great. One other thing, Fred's prices were a little cheaper than Home Depot's. Saving is saving and I had a personable experience as well. The little guy won on this one and that makes me happy to have been a part of supporting a local, small business.
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November 2022 by Ila Kennedy
Great prices and selection of both New and scratch and dent appliances. Owners were on site and very knowledgeable. I've bought 2 appliances there and will return when I need another. 2 locations marietta and hiram.
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June 2022 by Heather P.
FIVE STARS HANDS DOWN!!!First off, Fred, the owner, is working his tail off to do a great job and keep his store running BY HIMSELF. When I went in to make my purchase, the phone was ringing off the hook, customers were at the front, customers picking up, and customers browsing the store. I could tell he was a little frazzled, but he kept his cool and handled every situation one at a time. He didn't interrupt a customer in person to answer the phone, which I thought was really cool and classy. It was all I could do to not try to help and at least try to answer the phone. Ha! When I asked him about his staffing situation, he said they have tried to hire people and they just can't get anyone---so if you have great customer service skills, I bet Fred would love to hire you!! LOL Now for the awesome part---we had ordered a full kitchen of appliances from Home Depot and we kept getting pushed back and pushed back on our delivery date. One GE lady said it may even be December before we get our ovens! This is June! Well, someone suggested I call the "little guy" instead of the big box store. Divine intervention and advice! I did a simple Google search and found Smith Appliance. I called and Fred answered and I asked if he had the GE appliances I was desiring and he said yes. We had such a run around with HD that I was desperate and would take any color, but the color I really wanted was slate--and I said by chance do you have them in slate---totally expecting the answer to be no. Well, the heavens parted, the sun came out---Fred said absolutely and I have everything in stock!! I couldn't believe it!! He also gave me the number of his best installer, Tyler the Tool Box. That was a Tuesday. By Thursday everything was installed and ready to use. Fred and Tyler have literally been amazing and the entire customer service experience was A++. I want to share this review a million times and hope that Fred can also get the staffing help he needs because he needs great people helping him continue to be great. One other thing, Fred's prices were a little cheaper than Home Depot's. Saving is saving and I had a personable experience as well. The little guy won on this one and that makes me happy to have been a part of supporting a local, small business.
