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December 2023 by Patrick Henley
Great staff, very clean, and effective car wash, but if you are not a "member" you have to go to the entrance where you can't even slide your own card. They have to give you the sales pitch about membership, and there is a camera watching the employees to make sure they do it, so not truly a "self-service" car wash. That is the only negative, but it is a big one for me.
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November 2023 by Sydney Lindsay
I’ve used Tidal Wave Car washes in the past, but this time I was not impressed at all. Staff was incredibly rude. I payed for a premium wash and my car is still dirty. When I asked staff about a rewash due to unsatisfactory results they refused claiming that I should have bought their membership. I do not live in the area, therefore this is not a frequent car wash for me so I will not be buying a membership. Staff was incredibly rude about it. I’ve been to other locations where a re-wash has not be a problem on the handful of occasions the wash didn’t clean off my vehicle all the way.
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November 2023 by Sam DelGreco
Love Tidal Wave, my car always comes out shining. Signed up for a membership with Darius! He was very friendly and informative, I’ll be back!
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November 2023 by candes bryant
Darius always goes above and beyond to make sure my daughter and I have a great experience at the Marietta location! Even ran to make sure my daughter got her lollipop! Definitely check out this location for the best service!!
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November 2023 by Sarah Grosse
Devin was extremely helpful and went above and beyond. My sunroof had leaked the last time I went through and when I explained that to him he went out of his way to seal it for me!
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October 2023 by Shirelle Roebuck
I absolutely love coming up here to get my car cleaned! The staff is always so helpful and friendly, especially Cameron. He is always the friendly face that helps me whenever I clean my car. Thank you so much for always being a helping hand sir! This location is the best one! I’ve been to a few but the location in Marietta near N Marietta Pkwy is the best! Thank you again! I never leave reviews but this was necessary because of the fact hard work they put in here!
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October 2023 by Mariah Ford
Devin has been incredible each time I visit Tidal! He is always so willing to help and creates a wonderful experience. I’ve never experienced anything like that at any car wash ever before! I will definitely continue to come back.
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October 2023 by Oreoluwa Adewole
Darius did an awesome job on my vehicle. Great customer service and just a great character overall. I will definitely come to the location near Marietta square a lot now.Darius rocks for real5 star for him
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October 2023 by Leigha Erwin
Wonderful experience Tidal Wave! I was pleasantly surprised by the quality of the basic wash. Devon was extra sure to provide top-notch service, he even ensured the floor mats were pressure washed. Definitely recommend! Great job Devon!Services: Vacuuming
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October 2023 by Lori Parham
We have been here several times and the staff is always so friendly and accommodating. The wash is perfect, but the staff is what makes the experience worth coming back for. Devin is always kind enough to let my 3 year old have TWO whole suckers ? We love this location and will continue to come back, simply because everyone is so wonderful to us.
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October 2023 by Hannah Bergquist
The young men who helped us were so awesome! Darius started the car wash for us and did a great job. Very kind and attentive. Definitely getting 5 stars from me!
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October 2023 by Shelli Carlson
Cam T was most helpful today! He helped me upgrade my plan and made sure I got everything I needed! He was so friendly. I am always greeted with smiles and waves when I come to the Marietta Square Tidal Wave. These guys are the best! They are always helpful.Service: Auto detailing
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October 2023 by Another Road Home
If you want top-level customer service, come to Tidal Wave Auto Spa. Darrius and all of the staff members are very professional and very helpful when dealing with your vehicle’s cleanliness. I've been going to this location for a year and a half, and they always keep their equipment maintained and in the best running order. Bring your business here.
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October 2023 by Anthony Douglas, Jr.
Devon at Tidal Wave Auto Spa provided exceptional customer service. He was knowledgeable, attentive, and ensured my car looked its best. I'll definitely be returning for future car care needs. Devon's professionalism shines at Tidal Wave Auto Spa.
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October 2023 by Dylan Maierson
Darius was perfect at guiding me through the wash. He had an awesome smile on his face and greeted me with kindness. He directed me and made sure that I was ready. Beautiful and cleanly place! Thank you!Services: Vacuuming