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August 2025 by 07MK
I've been with Tom Guckian State Farm for over 30 years. Although I haven't always been satisfied with the customer relations experiences and service received (hence the 3-star rating,) KAYLA has always been amazing! She is incredibly knowledgable, respectful, kind and patient with me in explaining answers to my many insurance questions. And she responds quickly to my requests for insurance documents needed from time to time. She's a keeper for sure!
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December 2024 by Stephen Smith
You should stick to selling overpriced insurance and not making uninformed political points on your sign to alienate half your audience
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March 2023 by Kenneth Williams
This has been my agent for 4 years and they are great. Really willing to work with you to find the best options for you
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November 2021 by Juan Adame
My experience with state farm has been wonderful and all thanks to Quiara diaz. she has been very professional since day one. she is by far the best agent i have ever come across. She take cares of business asap .and she will go out of her way to help you and make your experience with tom and his staff the best
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November 2021 by Maria Adame
I'll said the Quiara is one of best on the team.she has always been so professional.
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September 2020 by CC
Fabulous people
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February 2020 by Chritter B
These folks know their trade, that's why Tom and his tribe are called PROFESSIONALS! Matter of fact, I'm stopping by tomorrow (or the day after) because I have a new question that will require that valued professionalism that keeps me going back for more!(Have you seen that commercial "Don't Mess With My Discount!" Yep! I've gotta'nother question!)
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February 2020 by Zeal Antiques
Fabulous people
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January 2020 by Walezka Diaz
I always have a good experience when working with Tom guckian and his staff.
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December 2019 by Bill Gonzalez
Always professional, prompt and caring. Tom and his staff set the bar for what a good insurance company and agent should approach their work.Been with Tom Guckian over 30 years !! Hard to believe time flys.Thank you Tom and staff for always being there....Bill Gonzalez
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December 2019 by Miguel Vazquez
I’m not even leaving one star. I wouldn’t recommend this location to anyone, or State Farm in general! They’re charging me for months that I’ve paid? Granted I’ve gone in person all 3 months in a row (November 2018-January 2019) to pay my insurance, and they never told me anything!?! This could of easily been avoided! My whole family has had bad experiences! Hopefully soon I’ll be cancelling my insurance.
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December 2019 by Shirley Logan
Always there to help with any concerns we have. Been with him for many years, staff is always friendly and knowledgeable.
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August 2019 by James Henry Bethel Jr
I have been having some concerns of late that does not get addressed. I asked to speak to Tom directly and never hear from him. At this point I’m looking to just transfer agents.
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September 2018 by Eddu13
No wonder why their ratings are low and here is another one star for them.
Since I switched to them in February, their rate is going up every month with excuses that should have been said and documented upfront. They like to play around nickle and dime people, but I'm not that type of customer that will allow that. Horrible customer service and 3.months after I signed up with I will be switching in the next couple of days, if they think the way they do business is right they will not go far, there are too many agencies out there to compete with this dishonest one.
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September 2018 by martha aguirre
Horrible customer service. I have been a customer for over 4 years and every policy renewel the rates increase without cause. I recently added a vehicle to my policy and was charged a "policy change fee" by the agent, not State Farm. This resulted in my monthly payment nearly doubling (for a "short period" of 3 consecutive months). When I called State Farm I was told this is agent specific and they could not tell me why a loyal customer would be charged such an outrageous fee. I attempted to speak with my agent Tom Guckian about this, amongst other concerns, I did not receive a call back. I am now changing agents and may leave State Farm Due to this.
