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May 2025 by alyssa b
Tracy is always amazing and BEYOND accommodating to my daughter and I. No matter who does my nails they always do a great job. We’ve been coming here for YEARS and never had an issue
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May 2025 by Taylor Haley
Everyone was nice and sweet when I walked in. They did a great job on my nails. I used to be afraid to go to nail salons because I had a bad experience with another company. It's been five years, and from the service and hospitality I got today, I'll be going back for sure.
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May 2025 by R \u0026 N TRANSPORTATION
Just had a normal Mani Pedi done by Michelle! She did an awesome job! Thank you Tracy and Thank you Michelle! I will be back!
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April 2025 by Marilyn Yingling
I've been going to Tracy's for at least 10 years, and I'll keep going. It's clean, they do a great job, the staff are always kind, and Tracy remembers me every time. I've gone to several other local places as one-offs, but no one beats Tracy's. Prices are reasonable too.
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April 2025 by Kathryn Baker
Love this salon. I've been going for years and always a great experience. Good people and work.
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December 2024 by Michele Ortiz
I receive the best customer service from everyone here. They are very friendly and helpful. After trying a bunch of places and being disappointed I can finally call this place my go to. Thanks Tracy and team!
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June 2024 by Anna Nixon
I got my nails done before going on vacation. Jennifer did my gel manicure and I love how they turned out! One pic is immediately after I got my nails done and the other is 11 days later after a week of vacation. I broke my pinky nail so had to cut it down but the quality of this gel manicure is great!
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April 2024 by Austin Cook
I had the best experience today at Tracy’s Nail. Michelle was amazing.
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April 2024 by Jay Bryant
My recent visit to Tracy’s on January 21st, 2024, turned into an absolute nightmare. Despite usually enjoying good and friendly service, this time I suffered severe burns on my feet, prompting immediate medical attention the following day. The technician convinced me to use an additional callus remover, generously applying it to my entire foot and placing my feet on plastic baggies. Initially, I felt discomfort, which escalated to excruciating pain. Despite voicing my distress, the technician only moved my feet to spread the product further as unbeknownst to me the product was causing the issue. Tremors and mental stress ensued as the pain intensified, leading to a futile attempt by the tech to wash off the product. After the pain subsided some, the tech went on to apply hot paraffin wax further aggravating the agony. Upon leaving there was no medical care offered and I was charged in full for the services. Upon examination by a doctor, it was revealed that the callus remover had caused deep ulcers, indicating negligence in its application including areas the product should not be applied to. Seeking resolution and per my request, I met with Tracy privately, presenting evidence of the extent of the injuries and expressing my expectations for compensation. However, Tracy's reluctance to accept full responsibility and her refusal to disclose liability insurance information and Tracy stating let the attorneys handle it left me utterly dismayed. I truly tried in good faith to resolve this with Tracy to no avail. Thus, resorting to social media, I aim to raise awareness about the risks associated with such experiences, hoping to prevent others from enduring similar ordeals. A complaint with the Better Business Bureau is being filed as well.
3/7/2024 Response to owners response.
Please finish stating it all correctly. I never threatened to call police and I graciously in good faith let you take these photos so you could consider a fair an amicable settlement. I clearly gave you the opportunity before you insulted me. The ulcers on my feet are still healing. You refused to do anything more than refund for the services and only to pay for the supplies I had to get up to that point. Nothing for my time not able to work, nothing for the time required to treat and nurse my feet, nothing for costs for getting to doctors etc etc. I came to you directly and privately and treated you with utmost respect. The photo I posted clearly shows how bad the injuries to my feet were. You and your staff failed to render or offer any first aid knowing how bad the injuries were and you sure did not offer to waive charges nor even discount them.
I told you that you forced me to go to media and to use an attorney. $5,000 was my request to settle which you declined. Now, regrettably I must make others aware of the possible scenario they too may face. I do not take this lightly as your patron and I know the injury was not intentional. I nor my family have ever had any notable issues with your services before. However, these injuries were easily avoidable, and first aid could have been attempted by you and your staff.
I posted just one photo which was taken the next day so everyone can clearly see the injuries to my feet caused there. Zoom in to see the depth of the ulcers created! As I said, we have never had an issue before, but this did happen, to me from services I received from your salon. I am only trying to make others aware of what could possibly happen and, if unfortunately, it does happen, this appears to be the way it would be handled by Tracy's Nail Care. No first aid, no help at all. Quite simply you clearly wanted me to take a mere $170.00 and go away or go through attorneys. Then you refused to provide any info whatsoever. Disgusting! This is the only reason I have put in the media. I will not walk away from this.
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March 2024 by Lisa L.
My 16 yo daughter went here to get her nails and toes done for a special occasion and it was $176!!! I feel like they nickeled and dimed her and took advantage of her. She also inadvertently left a $30 tip because of the credit card system - it was misleading and it appeared as if 20% tip was the only available option. Two weeks later she went back to get a color change and she was charged $75 for a whole new set. I don't understand the lack of transparency in pricing. My salon charges $35 for a full set of acrylics.
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March 2024 by Kelli Sullivan
I have been going to this shop off and on for 17 years. My last visit was this past Sunday, 2/18 and Im very dissatisfied. it is 2 days later and I already have 2 cracked nails. That is NOT typical of my experience from this shop. There was no wait when I arrived around 12:30p. I asked for a fill in, one nail repair and a cut down. When the young man began my services, I noticed that he was only applying a droplet of acrylic and only to my upper cuticle. I didn't say anything 1because he also didn't buff the hot pink gel /polish that I received there 3 weeks ago off the tips. At that point I just waited to see what the end result would be. He then buffed, filed and drilled the remaining acrylic that would protect my nails because they are long. Thi Is is when I assumed he would apply more acrylic to my nails, but he began to polish. 2 hours later I was finally done. He told me my fee was $67. Comparing that to what I paid last time, i asked what did that $67 include. He reponded that it was extra because my nails are long. I then reminded him that he only used a drop at my cuticle. He the told me it was for the filing of my long nails. I asked to spek to Tracy bt she had already left. He directed me to the manager and I explained my issue. She told me Tracy gave the price. I said the price isn't the issue, Ive paid more. I explained to her that my issue was being chared extra for long nails and didn't receive product to justify the upcharge. The manager then told me they dont do it that way. I told her it wasn't done like his wks ago. She responded it was for all the filing. I thanked her and left..... If he did not spend over an hour buffing and filing, my 2 nails would not be cracked today, 2 days later. Now I have to spend more money to get my nails reinforced before I hurt myself. That is just NOT COOL!
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December 2023 by New Beers New Friends
I absolutely love getting my manicures here. I don't even have to tell them how I k ike my nails done. They all already know
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October 2023 by Jaclyn Lipnicki
Tracy is the best. She can do it all!!! The only person I would trust to do my nails for my wedding & I got so many compliments on them! She’s also the sweetest.
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October 2023 by M S
Loved my experience here. Was recommended by my boss because she likes getting her nails done here. Jennifer did my nails and they turned out incredible. I called the day before and got an appointment at 1030 the next day, 30 minutes after opening. It was a Wednesday, they weren’t busy and could see me right away. Time and attention was put into doing my manicure and pedicure and I loved my results. I will definitely be back.
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September 2023 by Philip Niekro
I adore Tracy's Nails! Tracy's is my go-to for the best gel nails ever. Everywhere I go, I constantly get compliments on my nails!
