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January 2024 by Chrissy Conley
Did his best to accommodate our needs but our reservations was elsewhere at another location.
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January 2024 by Whitney Nicole
I recently helped someone move their belongings here. This place is a dump. Units are filthy, very outdated, and over priced. These units should be free at this point. Very unprofessional staff. The customer service office and employee office looks to be lived in. We also saw a few people living in the storage units. Would not recommend.
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September 2023 by McKenna Bertrand
Nothing but complete morons working here. The employees are completely unprofessional and sloppy, taking their sweet time and dripping popsicles all over my contract as they’re giving it to me.First, they assign me a storage unit that already has a lock on it so we have to go back and forth with their truck to sort out the issue. Now they’re trying to charge me an extra $445 claiming that I drove the vehicle extra miles?? I have explained how this was impossible, and was basically pushed off the phone by the general manager. It is outrageous to be charged such a large amount of money for a mistake that someone at THEIR COMPANY made! Sounds like this is the beginning of a legal headache that I did not want to deal with when first moving to the area. I will NEVER use Uhall again.Edit: Apparently they also just throw your stuff away if you accidentally left anything in the vehicle? They don’t even call the person who rented the vehicle. This seems incredibly morally wrong and very bad practice. Just solidifies the fact that this is not a company I’ll ever give money to again.
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May 2023 by Andrew Hobbs
Sometimes the gate opens, sometimes it doesn't. The people that work across the street park in the small parking lot and block the gate and the the only parking spot.
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March 2023 by Dayra De la Cruz
Very helpful and organized,me and my sister were confused on why there wasn’t a lock near the storage unit as they said there was gonna be one so we called to ask for assistance and got help immediately the service was great and they got here quickly very respectful as well . :)
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June 2022 by Mark Griffith
Great place, great people.And they are all over.
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February 2022 by Shed
Easy access and great customer service.
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January 2022 by Sarah C
This place is ridiculous. I stood in their camera view and pushed the call button 7 times and not one person answered me. When I called no one answered the phone and it went to customer service who had to call the GM. Just to be told I’m not at the right location for their office. When I asked where the office is he proceeded to tell me he doesn’t know that he is customer service. When I tell him to put me through to the GM he didn’t and he then gave me attitude and hung up. I called again and waited for another 5 mins because the storage facility did not answer. They put us through to the GM. GM was great and helpful.
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July 2021 by AD G (The Cumaean Sibyl)
Good Place Good Rates Good customer service in person.. Via phone or email or uhaul message or app or any other means of contact they are IMPOSSIBLE TO GET AHOLD of-- EVEN THE REGIONAL MANAGER ON THE 8003 COULDN'T GET AHOLD OG THEM AND GOT NO RESPONSE FOR 3+ weeks from them... SO go in person or don't even bother...
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January 2021 by Stashia Batson
It a pretty decent place so far no complaints
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September 2020 by drew adams
I only bought some boxes but the staff was friendly and efficient. They even carried one of the bundles to my truck for me.
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September 2019 by Jiggy Shah!
Been on hold for 10 mins , wasted 10 mins of my life . Rent with Penske instead way better and faster customer service !
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September 2019 by Dotty Pass
Taking to Long to settle claim with the damage to our Property, and the insurance company
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September 2019 by Linda Lowe
Very helpful
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January 2019 by Ivana Hayek
I had such a great experience when i was moving to a new apartment. We had a time conflict because our lease ended and we couldn't move into the new place for another 5 days. We rented the biggest truck and kept our stuff in it and eventually the price was around 120$. Plus, they were lenient about the return time.
