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January 2024 by Judy S.
They were able to fill my script but the lady was yelling and gossiping the whole time. Not very professional. The whole store was dumpy. Every Walgreens that be ever been in was spotless. This was nasty!
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January 2024 by Betia Naderi
The pharmacy and store manger i salt me and did not give me my medicine because I want to take one and they said is against police’s!!! I call cell stomper service they said no they are wrong and they must give you the prejudiced pharmacist and store manager put the red flag because I went over them and did not give my medication which is matter life and death. I recommend nobody go there and if anybody else does have the problem which I know I heard before does contact me because I’m doing a lawsuit to come and join me.
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November 2023 by Adam Maggs
Please hold…. Please hold….I’ll be there in an hour please have my prescription ready.It’s never ready.
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June 2023 by Julie-Anne Crawford
The LAZIEST pharmacy around. This past weekend, I went by twice to fill my new diabetic medicine and the fist time the excuse was that they were closing in 3 minutes so they didn't want to hold on to prescription slip so please come back tomorrow...The next day. They said we close in 8 minutes - they refused to fill my prescription and hung up on me while I was parked in the drive thru. I waited and they next lady that picked up the phone argued with me and said we close in 8 minutes, come back tomorrow we are closed. Here I am without medicine because they want to go home early. I'm sorry, if you don't want to help people, you're in the wrong profession. I've been without my meds for 4 days now. This is unacceptable.
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May 2023 by Julz C
The LAZIEST pharmacy around. This past weekend, I went by twice to fill my new diabetic medicine and the fist time the excuse was that they were closing in 3 minutes so they didn't want to hold on to prescription slip so please come back tomorrow...The next day. They said we close in 8 minutes - they refused to fill my prescription and hung up on me while I was parked in the drive thru. I waited and they next lady that picked up the phone argued with me and said we close in 8 minutes, come back tomorrow we are closed. Here I am without medicine because they want to go home early. I'm sorry, if you don't want to help people, you're in the wrong profession. I've been without my meds for 4 days now. This is unacceptable.
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March 2023 by glitter artist
I love the convenience of Walgreens. While a bit overpriced, you can also find deals. I love their socks, oddly enough, and enjoy their holiday isle.
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January 2023 by Jill Abbott
Sorely disappointed in Walgreens. We transferred from a local small pharmacy and when we transferred supposedly our insurance went from covering a full box of insulin pens for my son to covering 1 pen only. And then when we changed insurance and tried to transfer prescriptions rather than giving our new pharmacy ALL scripts on file they gave them select ones and closed other scripts. So now I have to fight to get a refill on one of my medications before I run out in 4 days. Thank you Walgreens. Greatly appreciate your laziness and lack of care. Will never use Walgreens again.
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November 2022 by Joseline Sanabria
Called in prescription & pharmacist sounded rude, Other than that it’s a decent place.
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July 2022 by Krista M
The staff in the photo center (especially the one with glasses and the colorful mask) are always so helpful. Highly recommend working with this photo center.
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March 2022 by Isabella
Terrible customer service. An employee got mad that I went in about 10 minutes before closing even though there were other customers still shopping. She followed me outside and took pictures me while I was getting into my car. Absolutely not going there ever again.
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March 2022 by Denise G.
The pharmacist / pharmacy manager is an abrasive @ss. I don't know her name, but she's an Indian woman. No matter how long I wait between visits - no matter the day of week or time of day - this woman is in a perpetual bad mood. The other day she snapped at me and 'corrected me' because she overhead me talking to a rep. I was EXPLAINING that I wanted to see my list of Rx's before I paid because I got the wrong Rx last time. She STOPPED what she was doing, inserted herself in our conversation and said - that she heard me say that THEY gave me the wrong Rx and that I was incorrect. Nope - not what I said at all. I said "I got the wrong medicine." Which is true. My doctor called in the wrong Rx and I didn't know it was wrong. So I got / I received the wrong Rx. Was it Walgreen's fault. No. Was it my doctor's fault? Yes. Was it my fault for not checking that a Rx that I've had previously - escribed to them the exact same way? Yes. So now I'm trying to rectify my previous mistake by asking details about my Rx before I pay to make sure I'm picking up the correct item. As a black woman and an English major, I REALLY don't appreciate having my English corrected. One day, I was on the phone with one of the pharmacists and we were discussing an Rx issue - when all of sudden, the pharmacy manager gets on the phone and starts yelling at me. The ridiculous thing is - both the pharmacist and I were in complete agreement. She was just trying to think of / provide suggestions about a way this might be avoided in the future. I guess the pharmacy manager was tired of listening to her talk to me - so she either took the phone from the pharmacist or picked up the other line - doesn't introduce herself and starts ranting at me about how the escribe system works. It was beyond annoying. I'm old. And I work in IT. I've had electronic Rx's for decades now. Calm down. And maybe she wouldn't be so stressed and harried if she focused on the tasks she's working on - instead of straining to listen to the conversations of other pharmacy workers. I get it, you're the manager, but there's a difference between being a manager and being a micro-manager. There's also a young Latina woman who is sometimes in the pharmacy. She's always snappy and irritable and frowning - even with the elderly people that come in. I take pleasure in knowing that she's going to have those awful, deep eyebrow wrinkles (they call them 11's) in a few years because she scowls so much. Lol. The young people who work in the store and the photo lab section are lazy and surly. I once approached two staff members who were sitting on the floor stocking shelves, laughing and joking. One staff member had her back to me - the other staff member saw me approach. I stood there and waited for a break in the conversation, so I could say 'Excuse me' and ask my question. The staff member who had her back to me even turned around and looked at me - but both these clowns continued with their conversation. I finally just had to shout, "Excuse me," and ask my question. Icing on the cake - one of these nuts was the store manager. I didn't get names - but both were young, short, Latina females. The photo lab is a joke. I dealt with them for WEEKS trying to get some negatives converted to digital image on a CD. I just wanted the CD, no prints as I already had prints of all these images. You would think I was trying to break into the Pentagon. After nearly four weeks, I finally got my order - all prints - no CD. Each employee I dealt with acted as though I was getting on their nerves - like I enjoy coming up to their store and dealing with their awful attitudes. Listen - I get it - working in retail is hard. I worked at Walmart when I was in college. And I've worked as a housekeeper at some of the snootiest hotels you can imagine. I didn't love those jobs. But I carried myself in a decent manner. I was courteous and respectful and civil. I
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January 2022 by Claudia A
Today I had an appointment for my booster shot. I made this appointment about two weeks ago. Got to my appointment and the pharmacy was closed but not a sign about covid appointments. Noticed two ladies in the back of the pharmacy and one of them just told me that all of them have covid and that I need to reschedule another appointment. I understand people getting sick but at least they can have the courtesy to call and letting me know about canceling my appointment. I ask for the day off at work and thank god I went to Publix and they accommodated me without an appointment.
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January 2022 by Dr. Deborah Walton
The staff is rude and unprofessional. I was in the drive-through pharmacy window and had just pulled up after another car left, who received their prescription. Waited on someone to come back to the drive-through for 20mins and a Man ( who states he was the Manager on duty on this day ) put a sign in the Window which stated closed. Why would a service company not serve the last customer or give the customer the courtesy or advance notice of the drive-through closing and not have the customer wait for 20mins, then slap a sign on the Window. Rude and unprofessional was the service at this Walgreens. We all have a duty. However, not everyone is fit to do their job/duty. Thank you
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December 2021 by Qiana Ross
I went to Walgreens on Dallas Highway for a passport picture and was not satisfied with the images because the photo had been altered with an eraser and didn't look like me. I decided to go to the Macland location to have pictures retaken, the BEST DECISION EVER! America greeted me in the photo lab. She was welcoming, patient, and very kind. She went above and beyond to address my concerns after viewing the previous images.She had the best attitude and multitasked well without making other customers feel she was too busy to help.Thank you, America!Happy Holidays
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December 2021 by Luis Alvarez
Very organized store. America was very helpful and provides excellent service. Best Walgreen around