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January 2024 by Patrick R.
PLEASE clean the bathrooms! I have to clean the toilet myself every time I need to use it. Seriously. It takes 10 minutes. Retail is hard, I get it, but please clean the bathrooms.
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February 2023 by Ryan N.
They are terribly slow. You might as well download a movie because you will be waiting in line for awhile. They are not well organized and don't have anything ready when expected
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November 2022 by Brandice A.
Pharmacy staff have been consistently rude since the pandemic. I understand being short staffed, everyone is these days including my company but that doesn't make it acceptable to be flat out unhelpful and rude. The other day I waited on hold two different times for 20 and 30 minutes before I was hung up on (they picked up the receiver, I could hear background conversation, and the the line went dead). Immediately taking my scripts and business to a competitor.
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December 2021 by Sandra O.
Terrible, slow, unstocked, staff not trained, slow, slow, slow Slow, slow, slow, slow,
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June 2021 by Riley P.
Highly uninformative. Stood at the photo center for about 15 minutes with nobody behind the counter and the call button was completely missing. Nobody came over, several other staff members walked by without batting an eye until I asked the cashier by the door who told me the staff at the photo center were on lunch break. Would have been nice to know either by a sign or staff saying something before having to ask and wait a while. I come in later and ask if the staff are back since the photo center was still empty and the lights were off in the area despite the website staying they were open. The cashier just looked at me blankly for a minute like I was crazy and then said the photo staff were always in. Okay... Just odd people skills...
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May 2021 by Sherry L.
I used to have great customer service at this Walgreens pharmacy. I get all my elderly Mother's prescriptions filled here for the past 6 years. This morning however, was completely rude by pharmacist Dr. Charles and assistant (don't know his name). I went to get Mother's medicine and was told I'd have to wait an hour because they were giving COVID shots. I said okay, not a problem. I sat down and waited. One person showed up and was taken care of in just a few minutes. The lady even commented to me how fast that was. I continue to wait for Mom's prescription. It's just one to be refilled. 20 minutes go by and a second person showed up for a COVID shot. 40 minutes and only two people. So I get up and go to the counter, I didn't even get to say a word before the assistant hands me Mom's prescription. They had it ready and knew I was sitting there waiting but never called me up. I was furious and let them know it. I will find out who the assistant is and will be contacting upper management.
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March 2021 by Cecili S.
The "so" called manager Julie was berating a young black employee the entire time I was in line waiting to checkout, he actually seemed to be doing a good job but Julie was constantly speaking to him as if he didn't understand or wasn't doing a good job -almost like she had a prejudice. When I got to the cash register to pay for my order she NEVER looked at me, and proceeded to ring everything up looking at the employee speaking to him aggressively.. she then began to try to chastise him about not understanding what was being said on a incoming phone call.. and simulataneously slapped my hand into my receipt.. Still never looking up once at my face .. It was disrespectful and like I wasn't even there.. except I was bc she put the receipt in my hand. So at this point I'm appalled at the level of sheer and utter disrespect and disregard for my presence as a paying customer, and I said "Thank you" she continued to keep her head turned so I said again, "I said Thank You! Louder to see if she would acknowledge my presence, finally she looked up.. and still refused to open her mouth to respond verbally or show common courtesy- let alone human decency even.. Horrible customer service by someone who is supposed to be in management?? And she is allowed to train new younger employees??? Bad business Walgreens bc from what I saw in terms of customer service the young employee could've trained her on the basic social skills that she is lacking in order to effectively provide customer service. I won't be back. Don't shop here unless you want to see racism, and prejudice at work!
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February 2019 by Elena P.
I went to to the pharmacy couple weeks ago, and the indian woman at register was not very polite.