Advance Auto Parts at 4018 Washington Rd in Martinez is known for its exceptional customer service and knowledgeable staff. The store offers a wide range of automotive aftermarket products from leading brands such as FRAM, Carquest, and DieHard®. Customers appreciate the free services available, including battery testing, engine code scanning, and wiper installations with purchase. Reviewers frequently highlight the staff's kindness and professionalism, noting that they go above and beyond to assist customers. Employees like Emilee and Johnny receive special mentions for their helpfulness and quick service, making tasks such as battery replacement and light bulb changes easy and efficient. The manager, Emily, is praised for her positive attitude and willingness to teach customers about their vehicles. Customers also enjoy the Speed Perks loyalty program, which offers discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts in Martinez stands out for its friendly atmosphere and dedication to customer satisfaction, making it a go-to destination for automotive needs.
John is amazing and great workmanship very friendly and efficient
April 2025
Always leave feeling more confident in whatever I’m there for! Knowledgeable staff is a must at a parts store!!
February 2025
Customer service is amazing! I didn't know anything about my car but with there help I was able to buy the right products for my vehicle for the best performance at an affordable price!
