Advance Auto Parts at 4018 Washington Rd in Martinez is known for its exceptional customer service and knowledgeable staff. The store offers a wide range of automotive aftermarket products from leading brands such as FRAM, Carquest, and DieHard®. Customers appreciate the free services available, including battery testing, engine code scanning, and wiper installations with purchase. Reviewers frequently highlight the staff's kindness and professionalism, noting that they go above and beyond to assist customers. Employees like Emilee and Johnny receive special mentions for their helpfulness and quick service, making tasks such as battery replacement and light bulb changes easy and efficient. The manager, Emily, is praised for her positive attitude and willingness to teach customers about their vehicles. Customers also enjoy the Speed Perks loyalty program, which offers discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts in Martinez stands out for its friendly atmosphere and dedication to customer satisfaction, making it a go-to destination for automotive needs.
Best and most trustworthy part store in town Advance auto part
February 2026
Every time I walk in there or call, these guys always help me and provide valuable information. Shout out to Ken for helping me with the fuel cleaner And the nice woman that gave me advice for oil changes.
January 2026
Excellent experience at Advance Auto! The staff was friendly and supportive and the manager took the time to understand my issue and made sure it was handled properly really appreciate the great customer service.
