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September 2023 by Micah Quarles
Ms. Krista has excellent communication with her customers and is very knowledgeable. I appreciate the customer service experience I had today interacting with a frontline desk cashier. It’s hard for people to break out of their comfort zone and take the time to make a customer feel comfortable with engaging in communication with the customer service representative or teller on point. When those boundaries are broken and the customer is pleased with the information responded, it’s a skill set achieved by diligence and compassion to our fellow customers. That’s a blessing. Thank you guys and Ms. Krista.
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September 2023 by Donnie Brooke
I Just Attempted To Open An Account At Your 404 S Belair Rd, Augusta, Ga., 30907 Location. Whoever Was The "Banker" On Duty, They Need A Personality Transplant. I Had No Idea I Needed An Appointment. I Asked About Opening Up An Account, With A Very Hateful Tone She Said "On Saturdays, By Appointment Only, You Will Have To Wait Upur Turn. If She Would Have Been More Professional & Not Talked To Me Like I Was Satan, Maybe I Would Have Opened An Account. 5TH 3RD Bank Can Go Back To Where They Came From.
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February 2023 by Zachary Foster
Carla helped me open an account. She was so quick and friendly.
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June 2022 by Z F
Carla helped me open an account. She was so quick and friendly.
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November 2021 by sammy bolla
After I open a Business accountAnd deposit my money For the rentA week later they block my account when I call They said they need more documentsIn the same documentsI show At the branch I almost lost my business because of this
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October 2021 by Matthew Williams
Still doesn't care about customer support
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November 2020 by Ruth Perez
Everyone is so friendly. If you have any questions just ask everyone is so helpful.
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October 2019 by Debbie Gaskill
RIP off bank!
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July 2018 by Lisa Williams
Very friendly upon greeting me. Told her I just moved to the area and asked if I could exchange $5 bill for quarters was asked if I had an account. Told her no, started the process of making an appt for Monday and was told I still could not exchange my currency today. If this is the level of assistance now I question how helpful they will be long term...it's all US currency I fail to see why they couldn't help me.
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July 2018 by Katherine Delgado
Worst banking experience ever. I would not recommend to anyone.
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August 2017 by Greg Goodrow
Jakie lewis was rude from the moment I walked into this location. I would not recommend doing any business with her at this location.
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February 2017 by Stephanie Hubbard
The south is supposed to be full of southern hospitality and generosity. This bank has none of it even though I am not a member of this thing I walked in very kindly asked can y'all do me a favor I need some quarters in someone's I need to go do laundry. The lady just looked at me and said no you're not a member we can't help you. I would not recommend this bank to my moral enemy because that would be giving this bank some credit stay away from this bank
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June 2016 by Tatum Tutt
I have great service and everyone there is very sweet and want to help you with whatever it is you need help with.
