-
December 2023 by Justin Thomas
Worst experience ever ordered a washer they never called to confirm delivery after 5 days . Couldn’t find my washer it was in the store the whole time my home flooded and clothes mildew waiting on washer and got the run around by this company rude customer service I will be reporting them to BBB and alerting local news and if anyone has had issues please let me know my lawyer is ready
-
September 2023 by LuAndra Hilaire
I rarely leave reviews but after certain experiences you have to. Moving to Georgia I initially wanted to rent a bedroom set from Aaron’s because of previous doing so. Even with the mattress I was not always on time and they never harassed me like you all did. I paid off a mattress set with them before so I already had that experience. I originally got the furniture from the Stone Mountain store and I was late one time with them but they did not harass me for any money or show up constantly to my door like this location did. They called my phone constantly and continued to show up at my door WITHOUT calling on the gate for me to let them in so already invasion and safely issue. The manager Q had the nerve to ask me for the gate and picking up UHG furniture they still didn’t use it. They decided to file a claim on me and after that I had it. They have their furniture and no balance on the account so I do not want them on my property again or I will be calling the police for harassment.
-
February 2023 by Michael Hurst
The employees at this store are very very unprofessional they talk to you any kind of way they make threats they hang up in your face the female manager at this location talk to me like I was a dog like I was nothing she was just very rude like she was taking her frustrations out on me I will not be coming back to this store I purchased a 360 from the store
-
October 2022 by melinda jackson
Manager was very rude . And bad customer service desperate to sale anything and lie about payments
-
September 2022 by Sydney Watson
I had a urgent need for a freezer. Ms Iris and Mr Ken took care of me. Both were kind, patience and understanding. They even squeezed in an evening delivery for me. My experience from online to store was great
-
August 2022 by Samantha Pittman
This company new policy must be to harass there customers even as soon as the date is past due. They even came to my home 5 days before the due date once. That why i switched to this location from stockbridge & i do communicate with them when im going to be late on payment and they still call 4 times a day and come out to my home saying they just have to.
-
May 2022 by Sharell Barrett
Good place to go and get what you need, but can't afford to pay for it out right.Service was good as well.
-
March 2022 by Add Water
I just work here so I'm reviewing the place so Google will stop bothering me about it.
-
January 2022 by Idaliz Pimentel Cruz
The young lady and manager that took care of me were very knowledgeable and went out of their way to make sure I was properly taken care of. They even squeezed me in for a same day delivery! Highly recommend this Aaron's!
-
September 2021 by Nan Grey
My experience was very easy! I applied online and walked in to complete the process. However this isn’t the best part. I wanted to purchase a gift for my sons 16 birthday. The item had to be delivered even tho it was available in store. Iris was very understanding and helpful not to ruin the surprise for my son. The delivery arrived today gift wrapped! Thank you Iris for going the extra mile!
-
June 2021 by Amanda Manders
If I could give 0 stars I would. Store refuses to pick up bad merchandise. The mattress I got less than 7 months ago has big holes where the foam has just disintegrated. And the springs came apart. Store says it's my fault. Never buy from them.
-
June 2021 by Natasha Cobos
We had an AWESOME experience at Aaron's in McDonough! Iris and Ed and the other associates were friendly, helpful, accommodating and so fast! We are new to the area and went to 3 other stores for a washer and dryer with no luck. Aaron's had EXACTLY what we needed for a great price and we were in and out in 30 minutes. THANK YOU!
-
May 2021 by Amanda Carolina Donatelli
Bad customer service. I requested a delivery and it was a mess from the beginning. I requested delivery but they were trying to force me to come in and i explained i couldn't that is why I did delivery. The delivery day was for 2 days after i called asking where my order was and it was scheduled for 2 pm. I called at noon to verify it was coming because they were supposed to call me to schedule the delivery and i had to call them to do it. They said "oh yeah it's coming but it's actually going to be before 5pm". Fine, whatever 515 rolls around, i have no call from them if they are running late or anything. I call and i get an excuse they are behind but that it will be here. It is 810pm now and they never called and never came. Don't waste your time on them. Absolutely useless people. I can't even call to cancel it because they are closed.
-
May 2021 by BobbyShmurda'sHAT
Very friendly and professional when we visited this location to purchase a new refrigerator. Smooth and easy transaction!
-
March 2021 by Vickie L Wooten
T. J. And the crew are great people to deal with.