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November 2023 by James LaTour
Great staff. Easy parking. Lots of new stock everyday.
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September 2023 by odessa tyson
I went in to buy a yeti. They have large selection. The staff was friendly , and the customer service was great.
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September 2023 by S
Staff was friendly and helpful. Prices are on the higher end and selection is limited. Its convenient if you're on the eastern/southern end of McDonough.
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September 2023 by D Ben
Great personnel, love going there when I need something close buy. A little pricey but hospitality is awesome
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August 2023 by Carole Mercer
Went to get raised bed soil. Closer to the house than Lowe's better service than Lowe's, didn't have to do self check out and I didn't have to load. A win win for this senior citizen lady.
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August 2023 by Lonnie Simmons
Had what I needed but prices a little bit more expensive than amazon, home depot, or Lowe's. However I like Ace Hardware because of the uniqueness of some things that they do have. Just need to watch their pricing.
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June 2023 by Janet Brock
The inventory was great! The staff was exceptional and were able to point out what I needed for a project, and then went above and beyond for extra suggestions. Love this store!
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May 2023 by 61rdriver
I usually go here when I don't feel like driving to Lowes or HD. Most of the time everyone is friendly and willing to help. I don't like having to go to the cashier for the key to the RR, however, I do understand, it's the age we live in now.
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April 2023 by Mack McK
Folks here know their store. I was pointed directly to the area I needed. Unfortunately, they didn't have it. Organized, neat, professional.
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April 2023 by Stephen Tarpley
Stopped by there at 5:05 on a Thursday, was told they closed at 5 that day because of a shortage of workers. I own a small business and I don’t always get to work 8 hours a day. Sometimes the manager and owner have to step it up and fill in. Normally I wouldn’t have cared but I had a job close to there and only needed a couple of fittings, Lowe’s and Home Depot were too far to go.
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April 2023 by Terry Bailey
Stopped by to get some advice for weed control. The gentleman who assisted me was very friendly, patient, and helpful. Their prices are competitive, the store is neat and clean, and they have pretty much everything you can get at a big box store without having to hunt for someone to help you.
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April 2023 by Chobbly Stevens
They didn't have the quantity of hardware I needed. The person working there said they didn't have what I was looking for. I found what I needed without him. They just had very little stock. I needed 20 nuts, they had 0. I needed 20 lock washers, they had 6. I needed 20 regular washers, they didn't have them. Worst stocked "hardware" store I have ever encountered. Will never shop at this location again.
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April 2023 by Haley Robertson
Went in today and I did not realized they closed at 630. It was evidently 615 when I went in to browse the paint section to get some samples that are currently on sale. I was there for less than 5 minutes when the acting manager came up to me and asked me if I was picking colors or actually getting paint. I stated I was there for the sale that I saw on a facebook ad and asked if the store was honoring it. He had no clue about the sale, said it wasn't in the ad and had to ask the cashier to scan the product to see if it rang up on sale. He continued to rush me into picking out my colors by asking how many samples I needed and that he would have to find someone who could do it faster than him because we only had 15 minutes until the store closed. Once he was done with me he ran over to 2-3 other customers to rush them out of the store. I have 5 years of retail experience and almost 10 years of customer service experience and never do we rush customers out of a store or place of business for closing. I would have actually gotten another 2-3 samples but didn't have time to remember the color names because I was being rushed.
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March 2023 by philip bennett
It's like a hardware convenience store.Always in and out fast, a great place to go if you just need one nut and one washer.Everything you need or they'll get it for you. I wonder if my zoom spout turbine oil is in yet.
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February 2023 by Taure Anwar Rodrigues
Ace is the place that you can call ahead and check on what you're looking for before making the trip. I love that about this franchise. McDonough has great knowledgeable staff that are willing to help and you can never leave without someone asking if you have what you need before leaving the store. Neat and organized always saves time for people like me.
