-
January 2024 by Red Chambers
I always shop at this location, but tonight was not pleasant. The front of the store was quite nice but once my mother and I got to the back to check out they spoke to us as if we were completely idiotic. The manager on duty does not know how to talk professionally to her costumers. Worst bath and body works experience I have ever had. Also I do not normally write written reveiws.
-
December 2023 by Missy M
Thank you Vicki! Went to the store at around 2pm on Friday 12/08/23. Store was super packed. Associates still helpful. I picked out my items. Paid for them and asked for a gift bag, as these items were going to be a gift to someone. The associate said there were no more gift bags. Ok. No problem. They had tissue paper and I will just put those items in their small shopping bag. But that was a problem. The bag was a Christmas bag. The person I was giving the gift to does not celebrate Christmas. I asked associate for just a clear cellophane bag. She was not willing to help me and seemed unconcerned about my dilemma. Then she had the audacity to tell me that I can purchase a clear gift bag for $4.95. Really???? I just left her and carried my gift items in my hand, to leave. I did ask another associate if they could locate me a manager. She promptly did and I brought my concern to Vicki. She seemed empathetic and offered the clear cellophane bags at the top of all the shelves. Thank you!!!! Finally!!! She swapped out the items and wrapped up bought items with the tissue paper and the ribbon. I really appreciate her taking my concern seriously. Why couldn't the cashier have done the same thing??????
-
December 2023 by Lynn T.
Online showed open at 5AM. Not opening until 6AM. Disappointing.
-
September 2023 by Courtney Mosley
Great store. We'll stocked . Associates were knowledgeable and friendly
-
September 2023 by Stephanie Reed
Today I was shopping for friends and Makayla was so helpful. I don't go there that often, so I wasn't familiar with some of the scents and current promotions. Makayla was very knowledgeable and also very patient. I really appreciated her help today
-
July 2023 by Jewel Smith
Warning! Great products! I spend way too much $$$ here!♥️
-
July 2023 by Becky L.
Staff was very friendly and eager to help. Small store and limited inventory but I still found some goodies.
-
July 2023 by Toybox Wade
My favorite place to get smell Good's for our house. Candles, wall flowers and hand soap. Love it love it. Especially when it's a sale going on.
-
July 2023 by nicola smith
I visited for a buy one get one free sale the store was well stocked and very organized and I didn't have to wait long in line great experience
-
July 2023 by Mrs J
Amazing experience so happy i got my semi sale!!! ?????Went in for a pickup order 15 minutes before close and the young ladies were very nice and enthusiastic. Store is clean and well maintained. All the workers were keeping track of time and tried to get everyone out before 9 as fast as they could before the ladies closed down. Will be returning!!
-
July 2023 by Shaunna R Palmer
Usually, Bath & Body Works gets two enthusiastic thumbs up and 5 stars, all day long... That is, unless you make the mistake of arriving 8 minutes prior to closing. Then, you can expect to be met with a constant, verbal, loud, quite rude, count-down of the minutes you have to vacate the premises... You don't have to go home, but you can't stay here! That is basically how I was greeted before the door closed behind me (Insert, confuse me emoji). Not 2 minutes later, someone bellowed loudly, the registers were closing in 5 minutes, and I quote,"... if you don't buy it in 5 minutes, you have to buy it tomorrow!"I did as I was told. I left, with 5 minutes to spare... Without spending a penny. Job well done, B&BW?? ?? ??!Closing procedures are a part of all brick and mortar retail. Those procedures should never mar the customer's shopping experience. Being told to leave prior to a reasonable grace period after closing is just plain rude, unprofessional, and unethical... NOT to mention being insulting and off-putting to the patrons who are paying the staff's salaries. Most other establishments manage to close their units daily, without bum rushing the clientele.
-
May 2023 by diane thomas
The workers at this establishment are very nice and informative
-
May 2023 by Sandra Brooks
Best lotion an body sprays ever.i love the shower gel.the semi annual sale starts in June. Get ready girls
-
May 2023 by Amy Cisneros
5-star experience! Loved how you enter into the store they are super engaging, organized and welcoming! Taylor she was amazing telling me what’s new in the store and assisting me with excellent service with a smile! Thank you!
-
May 2023 by Kay
Love this store! I went and stocked up on the hand soaps today before the $2.95 sale ended! All the workers are so welcoming and helpful. Love the fun energy as soon as you walk in the door. I will always recommend this location!!
