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March 2024 by Pleasant Home Care
The only reason I’m giving 4 stars is because of Diamond. She was simply a diamond! She helped me get exactly what I needed for my face and my face has cleared TREMENDOUSLY. She was very knowledgeable about Clinique although she worked in estee lauder. She made my bad experience with a previous employee into a great one. As for the previous employee Rachel, she needs to be fired. She was no help. She talked on her personal phone the entire time and she did not help me. She made the Clinique counter look bad. It left a really bad taste in my mouth. She has no customer service skills whatsoever. I couldn’t even ask her questions because she was too busy on the phone. She didn’t even greet me.
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January 2024 by Gina Oneal
The employees are very helpful and pleasant
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December 2023 by Bonnie Williamson
Not surprised about ratings but clearly they don't care. I've been a cardholder for 15 plus years and started shopping early this holiday season, 10/28 due to their 'black Friday ' push but buyer beware if you bought something that would not be received by recipient until after 30 days. They took $ I earned and refused an exchange. Without a receipt and a gift, tried to offer a credit of 15 for a roughly 50 dollar purchase, this after spending 500 in two months. Stuck with product for gifts now that cannot be used. Sad they don't care if they lose customers over it either. Just read their convoluted return policy during the holidays and you'll see for yourself. If you bought a Christmas gift on 10/28, it can't be returned or exchanged. Poorest excuse for service I've seen but will start shopping elsewhere and sharing experience.
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December 2023 by lucky neeraja
I had a Worst experience here, I got a suit worth $170 which was bigger size to me and I went for exchange but they refused to do so as it was 31 days... I crossed only a day just because of thanks giving holiday, the manager she must be trained well how to talk to the customers..I was trying to explain my concern to her but she do not have even a patience to listen. I went on 22nd without bill they said come on 25th so that they can help even if I missed the bill they can help me by getting sku number,luckyly I got my bill tags everything this time and went on 25th, another lady was there and she refused to take it. I spoke to 3 different ladies and this time they said come on monday to talk to another manager. It was so crazy, Again I went they repeated same old rude behavior, few emplyees are not at all ready to help customers specially the the short lady manager. Such a worst way of communicating.The one I spoke on 22nd she was the one who is eligible to do service for customers. DEALS QUALITY brands everything good but not the service! I do not want to see her again???? I did not even ask for refund I was just asking a size change or else store credit but they did not! How worse experience I got from them.
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October 2023 by Betty Mincey
It wasn't this place for the tasting in giving. It's Belk company..I been carrying around a 10 dollar coupon for a year that I thought did not expire. So the coupon didn't work. Then I couldn't use my birthday coupon for some reason.. I'm just ready to cancel my card.
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August 2023 by Christy Norton
Checkouts are a little tricky to find but the customer service was really good.
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August 2023 by S Bridges
I made a $312.xx purchase (which consisted of several clothing items and 1 pair of shoes) at Belk store located in McDonough, Ga approximately 2 weeks ago. I returned one skirt and 1 pair of shoes with my receipt however I did not have my debit card because it had been misplaced. I was told that the money had to go back on the card and that they would have to give me a Gift Card. I later called the store number and asked to speak with Store Manager. However, the associate that I spoke to (as it turned out) was not the store manager and basically told me the same thing that the Clerk had told me. This was supposed to be Store Policy however it's not written on the receipt. If I have my receipt, I should be able to get a cash refund. That is so unacceptable. This was not the first time that I made a purchase from Belk, however, they have lost a customer. This tactic that is presenting as a Store Policy is a mere way to keep the money in the store. I dare you receive my money gracefully from my bank account and in the event, I bring an item back with the receipt within a timely manner and you refuse to give me my money back. I view this as an unethical business practice. I tried calling corporate but not able to speak to anyone. Belk you need to do better! The love of money is the root of all evil!
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August 2023 by Charlotte Gibbs Johnson
Wish the Conyers Store was as nice as this one...in layout...clothes arrangement...neatness...so much better selection everywhere but the childrens...the only one that really has large selection of kids clothes is Athens which is my favorite store
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July 2023 by Marta Britt
My favorite store!! I can always find great deals.
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June 2023 by Wanda Quinerly
Found what I was looking for. Very happy with purchase and customer service.
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June 2023 by Postcards from Georgia
Pretty store, nice displays and good sales. But customer service is lacking. Everyone I encountered looked as if they were unhappy to be working. Unfortunate.
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April 2023 by Opal Parson
I have enjoy shopping at Belk in McDonough,Ga. I have purchased jewelry in the jewelry department Ms. Jewel is always very pleasant and helpful . Thanks for always being there to assist in the jewelry department.
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March 2023 by Dawn Adams
Well stocked with big and tall men's wear. Decent prices.
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February 2023 by Angela Butts
Great shopping trip...customer service was a 10 out of 10
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January 2023 by Michael Jones
Nice selection but high prices unless you want to play with apps, etc. Incredibly long line and SLOW.
