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November 2023 by Jess B.
I arrived to pick up my prescription after receiving the text it was ready, no mention of them closing for lunch or hours. I arrived & was told I couldn't use my insurance because they were closing for lunch soon & it can take 5 min to run. So I could pay full price or come back.I couldn't come back so I had to pay full price. Absolutely ridiculous!!! Now I understand the bad reviews!!
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June 2023 by Dorinda S.
I needed postage stamps and decided to stop on my way home from other errands. Is CVS in the cellphone business? I ask because I waited 10 minutes for help. The associate continued discussing the man's cellphone.All I wanted was stamps. The store associate looked over at me a couple of times. He never said "I'll be with you in a moment". He also never walked toward me to see why I was waiting for him. I won't be using CVS again since they seem too busy to help little ole me!
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April 2023 by Buck C.
CVS Highway 81 is the worst I've ever experienced. Pharmacy is totally unconcerned and don't care.
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March 2023 by Google user
I love Cvs l, pharmacist Tanisha Cooper is always very helpful every time I come.
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March 2023 by rashad bashir
I love Cvs l, pharmacist Tanisha Cooper is always very helpful every time I come.
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November 2022 by Luka A.
If I could give this place zero stars I would. They have dropped the ball way too many times. The most recent issue I've had is that my prescription was ready for pick up so I went through the drive through to pick it up. I had a new insurance card so they told me to come inside. I waited in line inside at the pick up counter, and they told me to go to the drop off window to update insurance. I was now already at CVS for 30 minutes. I updated my insurance at the drop off window, and they told me it would be an hour before it was ready for pick up.... Unbelievable. My family has had multiple issues with this CVS, so we are switching to Publix Pharmacy. I absolutely do not recommend this business at all.
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October 2022 by Bella Cormier
I had much help!
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September 2022 by Graham
You’d have to work hard to be just as bad as this pharmacy. Unhelpful employees, long lines. You name it, just bad in general.
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August 2022 by Becky Wheeler
This is possibly the slowest pharmacy I have ever encountered. I don't know if they are understaffed or just don't care about customer service, but it takes forever to get anyone to help at the register and in the drive-thru. They see me at the counter, but they go about their business without even an acknowledgement. I'm very frustrated with this pharmacy.
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June 2022 by Mikhail Morse
I'm from Brooklyn NY and the disrespect I get here is crazy like how on top of having nobody on line and first come first serve attitude right walk in waiting by counter waited nobody acknowledges you acting like they busy know 3 people behind Smh the wait here be bazard each and every time need to change pharmacy...
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September 2021 by B J.
HWY 81E McDonough GA CVS. I tried to make an appointment online to get the Covid vaccine but their computer system was screwed up and it said walk ins were welcome so I drove there. They ignored me for a while even though there was nobody else but me at the pharmacy. Finally a girl asked me if she could help me and I asked if I could get the covid vaccine. She asked me if I had an appointment and I said I tried to make one but their computer system wouldn't let me. I continued by saying it said walk ins were welcome. She just said no you have to have an appointment. There was NOBODY waiting. There was nobody else anywhere near the pharmacy. They don't care at this pharmacy and I transferred all my prescriptions years ago for that reason. Nothing but problems, rude employees and waited for days to get prescriptions. They should just close.
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September 2020 by P B.
Should really close drive through because they cannot provide enough employees to serve it. I waited 35 minutes for a prescription. I couldn't get out of line because cars were lined up behind and beside me. No apologies for the wait either. Pathetic!!
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March 2020 by Jenn H.
Tracey, the store manager, was discourteous and rude. Jerked my product off the counter telling me about the limit on toliet paper. She spent most of her time in the back of the store when there was a line waiting to check out. And finding assistance with finding something in the store is non existent. Will be going to shop down the street.
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February 2020 by Tony E.
As much as I hate to leave a bad review... CVS on Hwy 81 in McDonough is absolutely the worst Pharmacy I have ever dealt with. They have lost my prescriptions and filled the wrong prescriptions several times and now they are holding my prescriptions hostage and making it difficult to transfer to another pharmacy in the area. When it comes to my health and medications CVS has proven to be a liability. Stay away from CVS for your pharmaceutical needs... apparently, they are only good for selling Condoms, Viagra and Snacks!
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December 2019 by baacanmex
One and halve hour waiting to get 30 pills from shelve in to a container. One minute work!
