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March 2024 by jessica cortez
Horrible!!!!!!
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March 2024 by Bobby Lyle
Usually good everything here but lately not very good..my last extra large coffee was burnt coffee and bagel with cream cheese had very minimal cream cheese..close to my home but will go to different location..
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March 2024 by Krystal Duncan
Absolutely horrible place! Always mess up orders and make cars pull up where no one else can get around! Some woman outside not knowing what to do! Would not go there again!
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March 2024 by Janet Singleton
Terrible service, everything cold, drinks not tasty and dirty
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February 2024 by Katie Mcdonald
Worst Dunkin’ I’ve ever been to.Management was no where to be seen other than once when they decided to get up and tell everyone to clean.Nothing but high schoolers that don’t know how to work. Asked what the “bakers choice” was, and the employee just said “idk rip it up n see” then ripped it open.Just carelessness and no knowledge whatsoever.Managers did not care to resolve any conflict but instead said smart remarks.Instead of taking accountability as a manager should.The owner and operator of this location seriously needs to go and do a deep dive, on who they have employed here representing their store and their name.Nothing but children who don’t care.The whole working staff is literally a joke. A revamp needs to be done. It is showing through the items, service, everything.
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February 2024 by Fabuni Bolivard
I went through the drive through and a women was really rude. I don’t recommend going to this location. It’s a reason they have a 3.2
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February 2024 by Kelley Smith
Julie and her crew are always so nice helpful. I am in there often to get my coffee and service has always been great.
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January 2024 by michael clarington
I don't expect a lot from this duking because I generally do not go there. I went in, 2 high school guys were working, I stood at the register for several minutes, they were busy but they both looked at me at some point and nobody said anything. I walked out.
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January 2024 by Mary Santos
My favorite Dunkin’! Always perfectly made coffee. I received a funny shaped donut a couple days ago, but it was delicious nonetheless!??
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January 2024 by Melanie Newman
Doubt I'll go back which it terrible because it's right on my way to work. The bacon,egg,cheese croissant was ok, BUT the hashbrowns were just a blob of mushy shredded potatoes! And the Latte wasn't anything to brag
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January 2024 by Kelley Adkins
The manager Julie and her team are awesome. They are always friendly and helpful. I go by this location 1-2x a day.
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January 2024 by Bonita Skillman
Good hot coffee with a friendly smiling cashiers!
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January 2024 by Deborah Adkins
They weren’t busy and told us they would only serve us in the drive thru. Had to leave the counter and use their drive thru. Next time- put up a sign
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January 2024 by Greg Shook
I have been stopping at this Dunkin Donuts location for more than five years. I have always tried to be understanding and respectful to all the employees since I understand what it’s like to work in a fast food drive through BUT, TODAY WAS THE LAST STRAW FOR ME! I pull up to drive through and wait a couple of minutes to place my order, which isn’t a big deal since there seems to be only two working most days I stop! The girl comes on to take my order and I tell her XL hot coffee please with four Splendas and six cream (get over it - you drink your coffee like you like it and I’ll drink mine like I like). I tell her, “one glazed donut and a Boston Cream donut.” She proceeds to ask me how many???? I say four Splenda and six creams, one glazed donut and one Boston cream. She proceeds once again to ask me - “How many!”I say to myself, “Okay this has to be a joke!!” I now assume it’s how many donuts. I clearly speak and say, “ONE GLAZED AND ONE BOSTON CREAM!” Now, please stay with me cause people just can’t make this stuff up.Once again, I hear, “HOW MANY!” Yes, one last time we get on the merry-go-round! She final said, “pull around to the window please.”I pay, get my coffee and donuts. Open the bag and took a bit of the Boston Cream and lo and behold, NO CREAM FILLING! I take a sip of my coffee and it taste like they only put one Splenda in very little cream. That was the the straw that broke the old camels back. I come to the conclusion that I was getting my Boston Cream and my Splenda. I drive back around and get to the window and show them my donut has no filling! The kid at the window looks at me and says, “looks like you already ate it!” I told him the donut was have the size of a normal donut and I had only taken one bit. The girl working with him said, “we don’t make them in house!” Duh!!! Not everyone can be like Krispy Kream!!! I also ask for some Splenda to help me and my coffee agree with each other.Long story short - inconsistent with the product they serve and no reason for me to waste my money there. I sometimes would go there three times in a day and can verify that but it looks like I’ll have to give Starbucks the business or the Dunkin’s on Hwy. 155 at Union Grove. Me and Dunkin’s on Hwy. 81 by Lake Dow are now DIVORCED!!!
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January 2024 by James Mcdonald
Really enjoy the midnight roast coffee and muffins.
