Goodwill Thrift Store & Donation Center in McDonough is a popular destination for bargain hunters seeking quality used goods at affordable prices. Customers appreciate the wide variety of items available, including gently used clothing, books, furniture, and household items. The store is noted for its clean and organized layout, resembling a department store rather than a typical thrift shop. Many shoppers have found great deals, such as brand-name clothing and shoes, often at a fraction of retail prices. While some reviews mention that prices can be higher than expected for donated items, others highlight the value of finding high-quality products. The store's manager is praised for effectively organizing items, making it easier to browse and discover unique finds. However, there are some concerns about the absence of dressing rooms and the store's return policy, which only allows exchanges or gift cards. The donation process is generally smooth, but there have been reports of staff not handling items with care. Customer service experiences may vary, with some shoppers encountering rudeness from staff members. Overall, Goodwill Thrift Store & Donation Center remains a favored spot for those looking to score great deals while supporting a community-focused mission.
I Wanted to Put Emphasis on The Employee Name Antonio at the Goodwill on Jonesboro Road in McDonough Ga.he was very helpful, he had EXCELLENT CUSTOMER SERVICE and Was Very Willing to Help. I Truly appreciated This Young Man.
January 2026
Because clothes are organized by size, it is easy for me to choose. Staff are friendly. HIGHLY RECOMMEND
November 2025
Customer service was good, able to find what I need. People need to know this is a thrift shop not Macy's or Nieman Marcus. Get over it
