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February 2024 by Cecilia B
Never doing a pickup order again. Waited 2 hours past my pickup time before finally giving up and cancelling order.
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February 2024 by Kenny “PCMacGuy” Lamar
Online pick up is SLOW! I ordered only 30 items at 1pm. It said it was ready for pickup at 4pm. I have been waiting 45mins along with other people. Defeats the purpose. I could have shopped myself and been back home in that time.
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February 2024 by Kerstin Harrington
Bought groceries worth of $39 and this Kroger charged my card $339 , also make sure to use your loyalty card if you have one but forgot the card , let them use your phone number so you have additional proof of receipt. Now I have to wait several days to get my money back. Ironically customer service said thank you for shopping with Kroger ?
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February 2024 by Jake_Geminifalme456 Silver&dark
First time ever leaving some stars like this.. but 1. For starters yeah this store right here is going Down hill for short staff employees, 2. Yeah I see it getting more worse Than just ghetto From idk like the hood or something.. smh from other Reviews Are Complying to. 3. They barely pay for what employees at work for what work they do at night and most that’s gonna top it off This place is just Trash but only good enough, people who just wanna Do their jobs like good people. 4. No offense to the guy who just stands randomly out there like he looks at people to Chumps off of people for small change or a Dollar.?? WTH people are Trying to shop in (PEACE) Not to be bothered.. by ( homeless people)? # ghetto Kroger # random guy lurks during the day\night. #awkward staring ?
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January 2024 by Nie nie Nguyen
If i can 0 starRacismRidiculous at return serviceOn kroger refund policy is 30 days as long as not used unopenedEven my mom just bought 5 formula ,4 black beans ,2 juice ! At store on Jonesboroshe want to return because her Wic card not work! They say no return to her , she say her manager say no so she say no ! I as her she say 4x ( stupid, ridiculous, racism ) never back
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January 2024 by Latasha Hambrick
Customer service over the phone is the best especially the MEAT DEPARTMENT I called in reference to finding a particular meat and I wanted to know if they had it in stockTravis in the meat department answered very respectful and went to check to see if the item was in stock and recommended a great time for me to come . Best customer service huge thanks to Travis !!!!
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January 2024 by Lovely Lasean
Produce has mold on it, but the self checkout staff is friendly. Most of the time, most items that I need are in stock. You’d be lucky to get a hello from the floor staff.
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January 2024 by Tim Tilley
This store has gone downhill. The store dirty and you have to wait in long lines to check out.
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January 2024 by Francisco Solis
Overall ok placed to shop and make online orders. Had a few mishaps with missing or expired item via curbside.
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January 2024 by German Delgado
No restrooms
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January 2024 by Sean Jermal Sr
Had everything I needed... Employees are friendly and helpful ...
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December 2023 by Multi lingual
I loved the sushi pool.Bought a cake and found flyes in it , that's not acceptable.
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December 2023 by Elizabeth Webb
This is one of the most ghetto, dirtiest kroger in the three surrounding counties. Do not come here if you're not prepared for barely organized chaos.
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December 2023 by Dee H
I see this location trying to stay afloat somehow....I'm getting these ghetto vibes when I come here...looks like I will be driving the extra mile to shop at the new Kroger on Eastlake Pkwy this coming year.
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November 2023 by T G
Our go to store. But I hate the "Spectrum" internet people harrasing every single time wego in there. We shouldn't have reroute to steer clear of them. It's like an annoying telemarketer stopping you in your tracks to sell. After a long day at work I stop by to grab a few things quick before I get home. Last people I want to talk to is sales when I just wan to go home. Other than that the store is great!