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December 2023 by Patricia Wimbush
I went with my daughter to view storage area. Sherry was very friendly and very helpful. She was very professional and very knowledgeable about Public Storage policies and pricing. Sherry was able to answer all of our questions. Sherry was awesome!
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November 2023 by Jas shields
I just want to say Chante was a big help, so nice and helpful and had so much patience and answered every question I had.. I really appreciate her:-)
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November 2023 by Monique G.
Rented out a space at public storage…supposedly brand new facility but everything is broken. Unloading the truck and of course we had both entrance doors open because the bay docking doors are broken. We pulling our things in and finally office staff whom is normally not there comes and said it’s climate control we have to have those doors closed use the docking doors. Well if they were working we would use them but they’re not. Then she says unload all your things in this area and then move. Umm there is no security and people walking around looking at your things to steal. We don’t have much however climate is not going to be affected that much whether it was the broken dock doors or not. Paying money to rent out space and the money is not spent to fix things so it can be used properly.smh
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October 2023 by Terrence
I chose one of the discounted units on 9/26 for “half off the first month” i didnt get any discount, its only 10/26 so literally a month and they have already charged me two more bills, first it was $45 i dnt know how when i clearly paid full price up front after being lied to about the discount, now it majically changed to $87 and they’re still sayin i have to pay another $227 on 11/1. So they expect me to make 3 payments totalling $560 and I haven’t even had the unit for a dang month!!!!! Money hungry dishonest location
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September 2023 by Will Rob
Sherri was extremely helpful and made our transition to a smaller unit seamless!!
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September 2023 by Danita Moses
This place is like a maze every time. I strongly suggest they provide maps for the tenants to find their spaces. Many times my husband and I go there we spend more time trying to find our space then putting things in or getting things out of our space
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September 2023 by Evelyn Wilson
Ms.Sherry was very professional and nice she is very honest and knowledgeable when it comes to helping her customers the reason I know I was there when other customers was walking in asking questions she is absolutely the best
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September 2023 by Loren Montgomery
Had to transfer units and get more space. It was very quick and easy.Nothing beats great customer service and patience which is why Public Storage Jonesboro Road Sherry and Kimia get my 5 stars.
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September 2023 by Brittnie Francis
Definitely happy I choose this place its indoors and clean. Staff was friendly, Sherri mostly, always dealt with me pleasantly. Thanks Sherri.
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September 2023 by Leslie Riley
Kimia was phenomenal with our move in experience .She walked me the setup process as I suffered from a concussion recently and it was wonderful that she so patient with me. I highly recommend anyone using the McDonough location as Kimia is phenomenal. We have used Public Storage during my sons college experience & has been 5 star service always.
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September 2023 by Markeo Farley
Kimia was awesome she need a raise, I pretty sure she not getting paid what she deserves, wonderful personality and help me every step of the way
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September 2023 by Philip Oliver
The office staff is amazing. Sherry and Kimia are blessing to have on site. They really deserve a raise. They are the reason we have 2 unit
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September 2023 by Markeo
Kimia was the best and made our transition process smooth and easy, go see her, she has a wonderful personality
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July 2023 by Nicole P.
Easy setup and contactless. You do everything on line and it is so clean inside.
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July 2023 by Kay G.
My experience has been outstanding my rep and the property manager were both very informative and helpful. I felt safe and comfortable storing my belongings here . If I could give 10 stars I would
