Rue21 is known for its comfortable and trendy clothing that appeals to a younger audience. Customers appreciate the store's focus on outfit basics and accessories, making it a popular choice for teens and their parents alike. The prices are reasonable, accommodating various budgets, which encourages frequent visits. Customer service at rue21 stands out, with staff consistently providing helpful and friendly assistance. Reviews highlight the exceptional service from employees like Gabe, who goes above and beyond to ensure customer satisfaction, and managers like Shenyce, who are actively involved and friendly. The young staff maintains a professional and courteous demeanor, creating a positive shopping experience. In addition to a wide range of trendy clothing, rue21 prioritizes safety, as employees and customers both wear masks in store. Overall, rue21 offers a welcoming atmosphere, excellent customer service, and fashionable options that keep customers coming back.
I feel like i go to rue21 way too often but they have comfortable clothing. its pretty trendy, but not in an adult way. its nowhere near alternative, and can be used for outfit basics and accessories.
August 2023
rue21 has to be on of the best places to come visit!
February 2023
For store to have such a young staff their customer service is ALWAYS top notch! Kudos to the managment for setting an example and having staff that are courteous, helpful and professional in place.