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November 2023 by Kody McGill
Will NEVER do business here again- no matter how much I like the bed. You would think spending over 10,000 would entitle you to have your other bed picked up but NO obviously that means your old bed has to sit on your porch for two extra weeks while they figure out how to actually be a good business. Poor customer care and will never come here again.
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November 2023 by Rodney Hamilton
Excellent customer service from Earnie. He was very knowledgeable on their products. He was patient and answered all my questions. Most important, he put no pressure on me to purchase their mattresses and bed. I had a great experience in the McDonough store.
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July 2023 by Priscilla Dodd
Very professional, knowledgeable about the product and its performance. Was able to address all of my questions&concerns. . Good customer service is hard to find these days,however, I experienced the best and felt confident in my purchase
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February 2023 by M Willa
Earnie was really great. He was friendly, greeted us as soon as we came in, he wasn't overly pushing to make a sale. He went over pretty much everything in detail in reference to each bed. And helped us pick what was right for us.
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December 2022 by Princess Ross
I had a wonderful experience Lamar was very helpful and he’s very knowledgeable. He treated me with the upmost respect and kindness. He made sure that he took me through every single thing to make sure that I got the right product that I needed and he deserves a raise.
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December 2022 by Princess Ross-coe
I had a wonderful experience Lamar was very helpful and he’s very knowledgeable. He treated me with the upmost respect and kindness. He made sure that he took me through every single thing to make sure that I got the right product that I needed and he deserves a raise.
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September 2022 by Nathan Jackson
Excellent customer service and attention to details with all the many questions we asked. Sherell, took great care of us while walking us through a comprehensive test drive of all the many models and features they offer. Lots of good sales options for the labor day weekend sale.
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September 2022 by Jackie Buck
We had a very pleasant experience in this store! Thank you Earnie for being an an amazing help! Y’all ask for Earnie. He was patient and very helpful. He did not try to talk us into something we didn’t want. ❤️
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July 2022 by Larry Arnold
Lamar was very professional and made my buying experience effortlessly easy
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March 2022 by Monica Knox
The McDonough Georgia Sleep Number sales team is awesome. The entire team was extremely helpful, knowledgeable, patient and very friendly. Ms. Tay Whatley and Mr Robert Legion were instrumental in helping me decide to choose the p5360 mattress to buy. The two of them went above and beyond with downloading the beds app into my cell phone. I am computer illiterate. The whole experience was like shopping with a favorite relative. Thank you all so much Monica Knox, a satisfied customer.
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December 2021 by Tiffany Brock
Lamar was amazing. He answered all of our questions and helped me find the perfect bed and deal for me. Even answered all my questions after I have already purchased the bed and has just been super helpful... I really appreciate him!!! He even stated after closing to finish up some paper work with me, and reminded me of my deal expiring!!! Just great customer service all around.
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December 2021 by Cavarro Martin
My husband and I had a great experience in the sleep number store with Cheryl! She treated us great and answered all of our questions! My husband had a bad experience at the Douglasville store before so we were apprehensive about perusing to purchase a bed again. We are so glad we decided to try again at another location. Cheryl was top notch! We can say we are proud owners of a sleep number now and she was part of the reason. She informed us so we could make the best decision for us.
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August 2021 by Wade Shepherd
I went in with some serious questions about the frame and warranties. I was also concerned with a reported issue of a valley in a split bed such as a Queen. Both issues were laid to rest and I ended up buying 2 beds. Sherrel was such a great representative and guided me in my purchase without pressure. I highly recommend this store. I have not received my bed yet, so will review again once I have had my first week of sleep number sleep.
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August 2021 by D'ANA Boyles
Chris was amazing! He has excellent customer service skills and made me feel like an old friend. He helped me find my sleep number and will be helping my husband find his tomorrow when we stop back in to pick up my order.
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July 2021 by Willie Sims
Carl T. He did a fantastic presentation on the sleep # bed so well. I purchased one. I know we gonna enjoy it. Thanks Carl T.