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February 2024 by Susan Ford
I originally went to the McDonough, GA location just to get a wiring harness. My local store in Warner Robins, GA had to order one delivered to them and I didn't want to wait a week. My plan was to get the part and drive it back to Warner Robins and schedule installation for Monday. However, when I arrived to purchase this part I was told the entire job could be done right away if I wanted. Being anxious to get this done, I was thrilled. Both stores were clean and the staff were very professional and helpful. Kudos to SAM at the Warner Robins store. He helped me find locations registering the part as in-stock on the U-Haul company computer. Extra Kudos to SINCERE at the McDonough store. He went above and beyond. He listened to what I wanted, discussed my options, gave me advice and then performed the hitch installation himself. He even took the time during the install to update me about a couple of issues, such as a cracked tail lens and the location of the wiring harness on the hitch. The installed hitch looks great, was done quickly and the final price was less than I has expected. You can't beat that.
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October 2023 by Sid Sparks
It would have been nice had it been accomplished. I arrived at U-Haul at the schedule time only to be told that they did not install hitches over the weekend and no one was there to install the hitch, which also wasn't there. I have rescheduled for tomorrow, but who knows what will happen.
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May 2023 by Keith McDaniel
I didn't get it after 1 of ur reps told me that they would have 2 cut wires on my truck 2 install the wire harness, even tho I purchased the harness specifically 4 my truck.. Chevy/GMC... cutting the wires on my truck voids all warranties
