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March 2024 by Kashion Smith
I had an excellent experience today at the ups store. The associate was very helpful and knowledgeable. She made my experience easy and stress free.
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March 2024 by Sherry Costo
It is so easy to send packages from this store and they are always quick
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March 2024 by Terry Pizarro
Courteus, fast and great service
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February 2024 by Platinum Pro Roofing & Construction
I went in a few days ago. It was extremely busyand as the two girls were working very productively, one of the ladies from the back came up to help catch things up. She was on her break. This is appreciated!!Today I come in with my 129 Amazon returns that Amazon had made stressful to say the least. All the while stressed after a long conference call. The lady who helped could tell I was in a mood I'm sure and really helped ease things. She made the return/experience exceptional. Thank you for appreciating your customers.
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February 2024 by Lee Stargell
Great staff
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December 2023 by Katherine Langford
Mailed package with 2 Christmas cards with money inside each card. Package scanned in and never left this store. Not sure what is happening at this store on Hwy 81 but just be careful when mailing out anything of importance as it may never leave the store!!
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December 2023 by Beverly Farmer
Awesome experience!!
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November 2023 by Mutiat Hassan
Very friendly and professional customer services.
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August 2023 by Skywalka Empire
It was cool Unicorn was scared.i was going to send her away but I was just getting something notarized
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June 2023 by Ayanna Ford
IF YOU WANT YOUR PACKAGE TO MAKE IT TO THE CORRECT PLACE DO NOT GO TO THIS LOCATION. I traveled to Cape Town, South Africa and purchased my family multiple items. Everything I purchased was in one box. I took the box to this location. The person at the register taped the box and printed a label. I verified the address and I thought everything was ok until my nephew called me and asked if I sent the family a box full of hair products, mainly shampoo. I AM LIVID!!! How could this location mix-up the shipment with another box? Apparently, the person who printed the label was not paying attention to what she was doing. When I get back to Georgia I will be at this location to speak with the owner. Now someone else has all of the items I purchased for my family!!!
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May 2023 by Tim Carter
Extremely slow and poor customer service which is on par for McDonough. Ship at your own risk, expect packages to never get scanned in from time to time and know that they are not responsible for packages they accept and lose.
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April 2023 by Cedric LeJeune
I mistakenly dropped off a package that was supposed to go to an eBay buyer but I instead said it was an Amazon return. Later that day I realized the mistake and with the UPS truck already loading up packages, they went through their packages and found it, removed the Amazon sticker while saving the postmarked sticker underneath. They saved me tons on $$$ on a mistake I made. Much appreciated! Great customer service!
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April 2023 by SayCheeze onThree
There were no lines & no waiting. I was able to walk right in & get service. I was only in there for maybe 3-4 minutes. I saw other customers receive the same type of service. I will be going back & recommending this location to others. ?
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April 2023 by Tracey Ethridge
Had an appointment to have my passport renewed a week in advance, got an email at 4:30 on the morning of appointment confirming time and date. When I showed up for appointment was told sorry we no longer do passport renewals at this location. We traveled over 40 miles one way to this location.
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April 2023 by Lori Beth B.
Convenient, friendly, invested in our community, clean, tons of services offered. I love this UPS store! They have every business solution I have ever needed.